The dishwasher rack has fallen off the tracks since day 1. The seal strips on the sides are already falling off and I've only been using it for 1 month. The bottom rack doesn't slide in or out easily and is a frustrating pain.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, July 5, 2023
Hi there,
Thank you for taking the time to provide feedback regarding your new GE dishwasher. We are so sorry to hear that you are experiencing some issues with the dishwasher racks. This is certainly not normal operation, nor the quality that we expect.
In this case, we recommend scheduling a service appointment with GE Appliances factory service team. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
We are confident that our wonderful team of service technicians can accurately diagnose and repair the issue at-hand. Thank you for your review, and for choosing GE Appliances for your home! -Devin@GEA
Noise level higher then expected. More insulation is needed to avoid.
Features
3
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 5, 2023
Hello,
Thank you for reaching out and sharing your feedback on your dishwasher. We're sorry to hear that your dishwasher is loud, and we want to help!
There are many sounds you may hear when your dishwasher is in use. Please refer to the link below for troubleshooting steps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and if you need additional assistance, please reach out. -Charlie@GEA
Still furious about this dishwasher 😡 it leaks and is ruining our floor. No one is working with us. And it's been a pain in my bum to get a replacement.
Response from geappliances.comBy Tierra@GEA, GE Appliances, July 5, 2023
Oh no!
We're so very sorry that your dishwasher is leaking and ruining your floor. We can certainly understand how disruptive this can be and this is not at all the experience we want for any of our consumers. We apologize for the inconvenience. We do see that a service appointment has been scheduled. An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
It worked well but it did not have many features to change the cycle and temperature. The product felt cheap inside.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 3, 2023
Hello,
Thank you for taking the time to reach out with this feedback.
This is such a beautiful model with many great features like dry boost, high wash performance, automatic temperature control, and active flood protect.
We’re confident that you’ll be able to enjoy your new dishwasher for years to come and feel free to reach out anytime if there’s any way we can be of assistance. Warm regards. -Charlie@GEA