Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
1
Poor quality
on October 5, 2023
Posted by: Cnowning
Multiple pieces falling apart. Within the first 6 months had to call a tech out to fix a stuck button. Bottom rack track has broken now and nothing gets clean.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
3
Response from geappliances.comBy MichaelBatGEA, October 6, 2023
Hello,
Thank you for taking the time to give us your feedback. We’re so sorry to hear that your dishwasher has given you issues. We would like to gather some further information from you and an agent will be reaching out to you via email, please respond at your earliest convenience. We look forward to hearing from you. - MichaelB@GEAppliances
The first two times I used it, it leaked. I dont know when it will leak again, or why it leaked.
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances, October 6, 2023
Hello - Thank you so much for taking a moment to connect and share your experience. We're sorry to hear about the leaking you noticed.
This can actually be normal to notice on new installations. New dishwashers will have to go through several complete wash cycles to properly seat the new door gasket. We're also going to share one of our support articles that goes over some additional troubleshooting. Here is the link: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=18911).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
The dishwasher is functional, but has limited features. The drying function isn't very effective.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy MichaelBatGEA, MichaelBatGEA, October 5, 2023
Hello,
We’re so sorry to hear that you’ve been less than impressed with your new dishwasher. We know dirty dishes can seem like a constant chore, and a dishwasher that lacks features and doesn’t dry well can make it even more difficult. We are constantly working to make our appliances better, and we’ll forward your feedback on the features to our product team so we can continue to improve.
Poor drying can add steps to your dishwashing routine, and we want to help. We recommend taking a look at the article linked below for some tips that can help improve your drying performance.
If none of that helps, and if you haven’t already, we recommend scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need further assistance. -MichaelB@GEAppliances
In my opinion the door is very flimsy without a lot of options .
Features
1
Performance
2
Quality
1
Value
3
Response from geappliances.comBy Adrian@GEAppliances, Adrian@GEAppliances, October 4, 2023
Greetings! Thank you for your feedback. We are so sorry to hear that this dishwasher has not lived up to your expectations due to the door's quality and lack of cleaning options. We will be sure to share this feedback with our product design teams, so they can make the necessary changes.
We appreciate you choosing GE Appliances for your home, and we hope to gain your trust back with our products in the future. Happy cleaning! - Adrian@GEAppliances
love the dishwasher. able to easily fit all different shapes and sizes of dishes. cleans very well too. fairly quiet
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Jonathon@GEAppliances, October 11, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We're so happy to see that you've been enjoying this dishwasher. You've made a great choice.
We're also fans of the space layout, it really can fit all kinds of different items. Our favorite feature is the "Water Leak Sensor" which cancels the wash cycle before a flood may occur and alerts you.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Dishwasher cleans decently well, but it takes a good four hours to finish and is very noisy. I find that the bottom basket doesn’t roll well and very easily rolls off the tracks which is a big nuisance. Grateful for a working dishwasher, but would have happily upgraded had I known.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Devin@GEA, GE_Appliances, October 3, 2023
Hi there,
Thank you for taking the time to leave a review on your new GE Appliances built-in dishwasher. We are pleased to hear that the dishwasher cleans your dishes well, however, we are sorry to hear that you would prefer the cycle time to be shorter, its noisy, and the bottom basket rolls off tracks easily. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this dishwasher has to offer.