Customer reviews from frigidaire.ca
Frigidaire - 24" Built-in Stainless Steel Hybrid Tub Dishwasher 49 dBA - Stainless Steel
Average customer rating
3.9
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
14
4 Stars
12
3 Stars
2
2 Stars
2
1 Star
4
66%of customers recommend this product.
(
21 out of
32)
Customer Reviews for Frigidaire - 24" Built-in Stainless Steel Hybrid Tub Dishwasher 49 dBA - Stainless Steel
Customer Rating
2
OK
on May 8, 2026
Posted by: Dontbuycheap
Bought several months ago. Not full 24 inches therefore smaller inside compared to previous KitchenAid.
Trays not aligned.
Won't dry unless also use Enviro feature to use air dry.
Trays not aligned.
Won't dry unless also use Enviro feature to use air dry.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Patrick, Online Outreach Specialist, May 12, 2026
Hi Dontbuycheap!
Thank you for taking the time to share your experience with us. We’re sorry to hear that your dishwasher has not fully met your expectations, and we truly understand your frustration regarding the interior size, tray alignment, and drying performance.
We sincerely apologize that the unit feels smaller compared to your previous dishwasher and that the racks are not aligned as expected. We also understand your concern about the drying cycle and the need to use the additional Enviro feature to achieve better results. This is not the experience we want for our customers, and we regret the inconvenience this has caused in your daily use.
We appreciate you bringing these concerns to our attention, and your feedback will be shared with the appropriate teams for review as we continue working to improve our products.
If you need any further assistance or would like support troubleshooting your concerns, you are always welcome to connect with us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you in any way we can. — Patrick
Thank you for taking the time to share your experience with us. We’re sorry to hear that your dishwasher has not fully met your expectations, and we truly understand your frustration regarding the interior size, tray alignment, and drying performance.
We sincerely apologize that the unit feels smaller compared to your previous dishwasher and that the racks are not aligned as expected. We also understand your concern about the drying cycle and the need to use the additional Enviro feature to achieve better results. This is not the experience we want for our customers, and we regret the inconvenience this has caused in your daily use.
We appreciate you bringing these concerns to our attention, and your feedback will be shared with the appropriate teams for review as we continue working to improve our products.
If you need any further assistance or would like support troubleshooting your concerns, you are always welcome to connect with us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We will be happy to assist you in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Dishwasher latch
on May 8, 2026
Posted by: LauLe
The latch is awful. Breaks once a month. Terrible service. Don’t buy.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, May 11, 2026
Hello LauLe, thank you for taking the time to share your feedback, and I’m very sorry to hear about the ongoing trouble you’ve had with the latch.
I understand how frustrating it must be to deal with a component that repeatedly breaks, especially when it happens as frequently as once a month. Issues like this can quickly turn a simple daily-use appliance into a constant inconvenience, and I can appreciate your disappointment with both the product and the service experience you’ve described.
We’re also sorry to hear that this has led to such a negative overall impression. Your feedback is important, and we will make sure it is shared with the appropriate teams for review to help identify where improvements may be needed.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day! - Maico
I understand how frustrating it must be to deal with a component that repeatedly breaks, especially when it happens as frequently as once a month. Issues like this can quickly turn a simple daily-use appliance into a constant inconvenience, and I can appreciate your disappointment with both the product and the service experience you’ve described.
We’re also sorry to hear that this has led to such a negative overall impression. Your feedback is important, and we will make sure it is shared with the appropriate teams for review to help identify where improvements may be needed.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Quiet
on May 8, 2026
Posted by: Obex98
Cleans very well on normal or economy, and is very quiet. It does clean better than our older dishwasher.
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, May 12, 2026
Good day, Obex98! Thank you for sharing your feedback! We’re glad to hear your Frigidaire dishwasher is performing well on both normal and economy cycles, running quietly, and providing an improvement over your previous unit. It’s great to know you’re seeing strong cleaning results.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great features, love the delay timer!
on May 10, 2026
Posted by: Quebec2
We changed our very old dishwasher for this Frigidaire one. We’re late to the game of delay timer and eco friendly options and they are great our new dishwasher. The downside is, for a 24 inches, it’s quite smaller than the older one. But the dishes is clean (if we place it right) and we don’t pre wash it. Nice buy!
I would recommend this to a friend!
Response from frigidaire.caBy Angel, Online Outreach Specialist, May 12, 2026
Hi, Quebec2! Thank you for sharing your experience with your Frigidaire dishwasher! We’re glad to hear you’re enjoying the delay start and eco-friendly options and that your dishes are coming out clean without the need for pre-washing when loaded properly. It’s also great to know you’re happy with your purchase overall and finding it to be a nice upgrade for your home. We appreciate your feedback regarding the interior capacity as well, as it helps us continue to improve our products. Thank you for choosing Frigidaire!
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire or call us at 1 (800) 265-8352 Monday–Friday from 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to help. -Angel
If you need further assistance, please feel free to contact us via Live Chat at Frigidaire or call us at 1 (800) 265-8352 Monday–Friday from 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to help. -Angel
Written by a customer while visiting frigidaire.ca
Customer Rating
4
New dishwasher
on May 11, 2026
Posted by: BWDW
We needed a new dishwasher as the one in the house we moved didn't work. Did some research and read through reviews and settled on a Frigidaire as it was one of the only ones that would fit our kitchen configuration. Anyway, we got it installed and running. One thing we find no matter what type of detergent we use, some of the dishes don't come totally clean.We literally have to wash them before running a cycle. It's a bit frustrating at times. All in all not the worst machine, could be better.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, May 13, 2026
Thank you for taking the time to share your detailed feedback. We’re glad to hear that the dishwasher fit your kitchen configuration well and that overall it has been a satisfactory addition to your home.
We do understand your frustration regarding dishes not always coming out completely clean, especially after trying different detergents and still needing to pre-wash items before running a cycle. That is certainly not the level of convenience you should expect from your dishwasher experience.
Your comments are valuable and will be shared with the appropriate teams for review and consideration. In some cases, factors such as loading arrangement, spray arm movement, filter cleanliness, water temperature, or cycle selection can also impact cleaning performance.
We appreciate your honest feedback and thank you again for choosing our product. If you have inquiries or assistance needed in the future, please don't hesitate to connect with us via phone call at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
- Jessica
We do understand your frustration regarding dishes not always coming out completely clean, especially after trying different detergents and still needing to pre-wash items before running a cycle. That is certainly not the level of convenience you should expect from your dishwasher experience.
Your comments are valuable and will be shared with the appropriate teams for review and consideration. In some cases, factors such as loading arrangement, spray arm movement, filter cleanliness, water temperature, or cycle selection can also impact cleaning performance.
We appreciate your honest feedback and thank you again for choosing our product. If you have inquiries or assistance needed in the future, please don't hesitate to connect with us via phone call at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. ET, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.ca
Customer Rating
5
purchase 1 month ago: we are satisfied about this product
on May 26, 2026
Posted by: Dan Lab
very low noise, clean dishes well and good econo drying. Hope it will last for many years
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, May 27, 2026
Hi Dan Lab, thank you for sharing your feedback with us. We’re happy to hear that your Frigidaire appliance is operating with very low noise and delivering clean dishes, along with good energy-efficient drying performance. It’s great to know it’s meeting your expectations so far.
We also appreciate your kind words about its long-term reliability, and we hope it continues to serve you well for many years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET. Thank you, and have a great rest of your day!
- Maico
We also appreciate your kind words about its long-term reliability, and we hope it continues to serve you well for many years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET. Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
very quiet
on May 26, 2026
Posted by: ljm60
bought this to replace our old one and works great
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, May 26, 2026
Hi there, our valued customer.
Thank you for your 5-star review! We’re glad to hear that your new appliance is working great and has been a reliable replacement for your old one. We truly appreciate your support and thank you for choosing our brand! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Thank you for your 5-star review! We’re glad to hear that your new appliance is working great and has been a reliable replacement for your old one. We truly appreciate your support and thank you for choosing our brand! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Super dishwasher
on May 30, 2026
Posted by: Franciis
This appliance is not only doing an excellent job but it is also absolutely silent. I love it!
I would recommend this to a friend!
Response from frigidaire.caBy Angel, Online Outreach Specialist, June 1, 2026
Hi, Franciis! Thank you for sharing your feedback on your Frigidaire dishwasher. We’re thrilled to hear it is doing an excellent job and that you’re especially enjoying how quiet it operates—that’s exactly the kind of performance we aim to deliver.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday–Friday 8:30 am–8 pm EST, and we will dive right in. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday–Friday 8:30 am–8 pm EST, and we will dive right in. -Angel
Written by a customer while visiting frigidaire.ca