Customer Reviews for KitchenAid - 18 in. 29-Lb. Built-In Icemaker - Stainless Steel
Customer Rating
5
Wonderful Experience with kitchen aid
on April 11, 2024
Posted by: susq
from Palm City,Fl
[This review was collected as part of a promotion.] This was an amazing experience. I bought the machine online, the company came and installed and took the old one away for the price of the machine. The machine is working great, just what we wanted.
[This review was collected as part of a promotion.] Our last ice maker pooped out and we are delighted to have another. No more trips to the grocery store for bags of ice.
Worst purchasing experience of my life. Installers wouldn’t remove copper line. I had to hire a plumber. When installers came for second attempt, they didn’t have the right size coupling and left without installing. I called a plumber to install at my expense. Not the Icemaker won’t make ice and has flooded my floor.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, February 5, 2024
Thank you for sharing your experience with us, Holly56. We apologize for the concerns that you are experiencing with your Ice Maker and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 477331. We look forward to speaking with you. Marie Q
[This review was collected as part of a promotion.] My original ice maker which was only about a year stopped working and when it couldn't be repaired, kitchen aid replaced it, for which we are very appreciative! This is our third ice maker ( same model) as we love it!
[This review was collected as part of a promotion.] WE have had a Kitchenaid ice maker for over 25 years and it finally bit the dust so this is a replacement So far we are very happy with it. I only wish I had know about the filter system because I put a filter system in the water line to the ice maker before it was delivered
[This review was collected as part of a promotion.] Everything seems to be working well. We have all Kitchenaide appliances in our new build job. There is a learning curve with some but all seem to be working well. They are beautiful appliances.
[This review was collected as part of a promotion.] This is our third ice maker as they don’t have a very long life but this one is very attractive and makes ice fast!