(This review was collected as part of a promotion.) Great for extra food storage and for drinks. Would be nice if the internal divider was adjustable so that there is more flexibility in size of items that fit. If we open both drawers at the same time the entire unit tips over. Not happy about this.
After 6 months, alarm kept going off. Warranty service provider was unable to fix and finally claimed it was an install issue…needed to have some clearance on either side. Drawings in the manual do show clearance ONLY IF it has a cabinet panel overlay, which we did not. There is another reference in the manual drawings but it is referring to the vertical space between the drawers, not clearance on each side. Kitchen Aid refused to replace the defect unit based upon incompetent warranty service provider
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, December 7, 2023
Hi Jules8, We value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/KitchenAid or Instagram https://www.instagram.com/kitchenaidusa/. You may also email directly by visiting https://www.kitchenaid.com/resources/contact-us.html. When responding, please include your contact and model/serial information, and reference Review ID # 275972904. We look forward to speaking with you. Marie Q
One year old model (no ice maker) suddenly has decided to go off every 6-8 hours with the alarm saying the top drawer is having a temp issue (which it isn't) The last time was at 1 am...not not nice!
[This review was collected as part of a promotion.] We have this at our coffee station in our new kitchen. Top drawer houses all of the flavored creamers the kids use, freeing up space in the refrigerator. Great appliance!!