Customer reviews from govee.com
Govee - 100ft White Permanent Outdoor String Lights Pro
Average customer rating
4.5
(2,127 Reviews)
Rating breakdown 2,127 reviews
5 Stars
1,598
4 Stars
217
3 Stars
113
2 Stars
71
1 Star
128
89%of customers recommend this product.
(
969 out of
1,093)
Customer Reviews for Govee - 100ft White Permanent Outdoor String Lights Pro
Customer Rating
1
Stopped working after a week.
on September 3, 2024
Posted by: John Piper
from Charlotte, North Carolina, United States
Waiting on reply from Govee on how to proceed. Hopefully we receive a response and steps to resolve the situation soon.
Response from govee.comBy Govee, September 3, 2024
Hi there,
I'm sorry to hear that your Govee Permanent Outdoor Lights Pro stopped working after just a week. We apologize for any inconvenience this may have caused you. Our team at Govee is dedicated to providing quality products and excellent customer service.
We appreciate you reaching out to us and we are currently looking into the issue. Our team will be in touch with you shortly to provide further assistance. We value your satisfaction and we will do our best to resolve the situation as soon as possible.
Thank you for your patience and understanding. We look forward to getting your lights up and running again.
Best,
Govee Customer Service Team
I'm sorry to hear that your Govee Permanent Outdoor Lights Pro stopped working after just a week. We apologize for any inconvenience this may have caused you. Our team at Govee is dedicated to providing quality products and excellent customer service.
We appreciate you reaching out to us and we are currently looking into the issue. Our team will be in touch with you shortly to provide further assistance. We value your satisfaction and we will do our best to resolve the situation as soon as possible.
Thank you for your patience and understanding. We look forward to getting your lights up and running again.
Best,
Govee Customer Service Team
Written by a customer while visiting govee.com
Customer Rating
5
Lights are amazing
on September 25, 2024
Posted by: Richie53
I have the curtain lights and i live it
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: Laura
Verified Purchase:Yes
Great lights. Wish there was hooks or some sort of mounting options for when there is no over hang on houses.
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: Naga Palakurti
Verified Purchase:Yes
The Govee outdoor lights are an exceptional choice for anyone looking to upgrade their outdoor ambiance. These lights come with vibrant colors and customizable features that make it easy to transform your outdoor space for any occasion, from everyday gatherings to festive celebrations. The colors are bright, vivid, and can be easily controlled using the Govee app, which allows you to adjust brightness, colors, and even set up custom light patterns.
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: Josh S
Verified Purchase:Yes
We’re really loving the lights and certainly as of right now (2 weeks post-install) no regrets. So many lighting scenes and color options and customizations to choose from.
I read a review before buying these lights that helped me plan my installation I want to share: be prepared to use a cord-management U-bracket of some kind for each light. The lights come with a 3M sticker on the bottom of the light that sticks to the soffit, but in my case (even after cleaning the soffit) they starting unsticking after the first day. So plan to add a small bracket (I used a bracket and drilled a 1” drywall screw to attach) for each light to anchor the lights.
I read a review before buying these lights that helped me plan my installation I want to share: be prepared to use a cord-management U-bracket of some kind for each light. The lights come with a 3M sticker on the bottom of the light that sticks to the soffit, but in my case (even after cleaning the soffit) they starting unsticking after the first day. So plan to add a small bracket (I used a bracket and drilled a 1” drywall screw to attach) for each light to anchor the lights.
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: Woody
Verified Purchase:Yes
Great light lights, work perfect!
I would recommend this to a friend!
Written by a customer while visiting govee.com
Customer Rating
2
Can't buy a replacement power supply for the units, beware!
on November 7, 2024
Posted by: JohnZ
Be aware that they don't offer the power supply separately. I am so disappointed that i can't customize as much as I was hoping. Very frustrating!
Response from govee.comBy Govee, Govee Support, January 9, 2025
I'm so sorry for your inconvenience.Please feel free to reach out to us if you have any problems. Email:support@govee.com
Written by a customer while visiting govee.com
Posted by: James
Verified Purchase:Yes
These lights couldn’t be easier to install and they work perfect. I installed at 50 degrees just used a hairdryer. Have had zero sticking issues. When I am not planning on a holiday theme, I am using them with a motion sensor from Govee. I have set a DIY to light up certain leds in key positions for low ambient lighting and when I walk out or up to the front door it turns on a section of lights in bright white mode. Allows me to know when someone is walking up at night and lights it up for easy visibility. After 2 mins it goes back to previous ambient lighting. Very nice.
I would recommend this to a friend!
Written by a customer while visiting govee.com