Customer reviews from govee.com
Govee - 100ft White Permanent Outdoor String Lights Pro
Average customer rating
4.4
(2,138 Reviews)
Rating breakdown 2,138 reviews
5 Stars
1,606
4 Stars
217
3 Stars
113
2 Stars
72
1 Star
130
88%of customers recommend this product.
(
976 out of
1,103)
Customer Reviews for Govee - 100ft White Permanent Outdoor String Lights Pro
Customer Rating
2
Govee app is extremely hard to use
on September 3, 2024
Posted by: Rebecca Wanrow
from Denver, Colorado, United States
Very very difficult to work with!!
Response from govee.comBy Govee, September 3, 2024
Hi there, we're sorry to hear that you've been having trouble with our app. We understand that it can be frustrating when things don't work as expected. We would love to assist you and make sure you can fully enjoy our RGBIC LED Permanent Outdoor Lights. Please reach out to our customer support team and we'll do our best to help you navigate the app. Thank you for your feedback and we hope to hear from you soon.
Written by a customer while visiting govee.com
Customer Rating
3
The App is terrible
on September 3, 2024
Posted by: Anonymous
from Huntington Beach, California, United States
This is the most user non friendly app I have ever seen. Whoever designed it is very technical, unfortunately Apps should be designed for people that are not very technical. Please redesign the App.
Response from govee.comBy Govee, September 3, 2024
Dear valued customer,
Thank you for taking the time to leave a review for our Govee RGBIC LED Permanent Outdoor Lights. We apologize for any inconvenience you experienced with our app. We understand that an easy-to-use interface is important for our customers, and we appreciate your feedback on the design. We will definitely take your comments into consideration for future updates. If you have any further concerns, please don't hesitate to reach out to our customer service team for assistance. Thank you for choosing Govee.
Best regards,
Govee Customer Service Team
Thank you for taking the time to leave a review for our Govee RGBIC LED Permanent Outdoor Lights. We apologize for any inconvenience you experienced with our app. We understand that an easy-to-use interface is important for our customers, and we appreciate your feedback on the design. We will definitely take your comments into consideration for future updates. If you have any further concerns, please don't hesitate to reach out to our customer service team for assistance. Thank you for choosing Govee.
Best regards,
Govee Customer Service Team
Written by a customer while visiting govee.com
Customer Rating
2
Not enough clips
on September 3, 2024
Posted by: Larry Noordhoek
from La Crosse, Wisconsin, United States
You shouldn't sell something that doesn't have enough hardware to complete the job. Also when asking a question about your order you shouldn't suggest to buy something that doesn't match the color of the product you purchased. I planned on buying an additional 150 ft to complete the back side of the garage and house but not if I have to purchase more equipment from another source just to complete the job.
Response from govee.comBy Govee, September 3, 2024
Thank you for your feedback regarding this product. Would you please contact our support team at support@govee.com so we can send you some extra clips?
Written by a customer while visiting govee.com
Customer Rating
5
Permanent outdoor holiday lights
on September 3, 2024
Posted by: Adam Cox
from Elkhorn, Wisconsin, United States
Seem to be good quality. Super fast and easy installation.
Written by a customer while visiting govee.com
Customer Rating
5
Goovee pro lights
on September 3, 2024
Posted by: gary mancini
from Ashburn, Virginia, United States
Hate the app. Not easy to use at all. To smart to be stupid.
Written by a customer while visiting govee.com
Customer Rating
4
Love the light
on September 3, 2024
Posted by: Jose Roman
from Belton, Texas, United States
The reason I dint give 5 stars is because the sticker are not great they fall after the second day
Written by a customer while visiting govee.com
Customer Rating
5
Awesome lights
on September 3, 2024
Posted by: Brandon BarndollarBrandon B.
from Terre Haute, Indiana, United States
Best lights you can buy! Easy to install, bright and and dim, easy to use and great for all occasions!and great for all occasions!
Written by a customer while visiting govee.com
Customer Rating
1
Not not waterproof water tight
on September 3, 2024
Posted by: Alexia
from Detroit, Michigan, United States
I have this 200 foot pro black version. I'm having issues with the extension cords not being waterproof or water resistant. I've been having glitching issues with strands not lighting up. I had an extra extension cord that came with the lights and I switched it out and the section started working again Little disappointed in that
Response from govee.comBy Govee, September 3, 2024
Hi there! Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with the extension cords not being waterproof. Our team is constantly working on improving our products and we will definitely take this into consideration for future updates. If you need any further assistance, please don't hesitate to reach out to our customer service team. Thank you for choosing Govee!
Written by a customer while visiting govee.com