Response from govee.comBy Govee, Govee Support, January 9, 2025
I'm so sorry for your inconvenience. Here are some tips which may help you: 1.Please unplug the adapter and re-plug it again 10 mins later. 2.Please reset the controller box: holding the power button for 10s. If the problem persists, please feel free to reach out to us. Email:support@govee.com
I purchased an Elite model and a Pro model. The pro model lights are a lot brighter than the Elite model. The elite model comes with clips for each of its lights while the supposedly higher level pro model only came with one clip for every third light. Additional black clips are not available. Very disappointing.
Response from govee.comBy Govee, Govee support, December 26, 2025
We apologize for any inconvenience this may have caused. Please contact us if you require more clips.Email: support@govee.com
Nice set of lights. Looks great and are bright enough for Pugh up the area around your he house.
I would recommend this to a friend!
Written by a customer while visiting govee.com
Customer Rating
5
Permanant Pro outdoor lighting
on September 3, 2024
Posted by: Kevin Warren
from Jacksonville, Florida, United States
I love both the regular and pro outdoor string lighting. I used the regular ones for back porch and three 200 foot strings of the pro outdoor string lights and will be buying other items they sell.
Written by a customer while visiting govee.com
Customer Rating
5
Govee Permanent Outdoor Lights Pro
on November 22, 2024
Posted by: Jimbob13
Excellent Lights Everyone Should Have Them In There Home
I messed up and purchased the wrong version of lights. I have my whole house lit up except for a small section. I bought the last 3 segments that I needed but I purchased the wrong ones. I needed the product model H705A but I purchased the newest version of the lights. Is there a way to exchange these for the right ones?