Customer reviews from govee.com
Govee - 100ft White Permanent Outdoor String Lights Pro
Average customer rating
4.5
(2,127 Reviews)
Rating breakdown 2,127 reviews
5 Stars
1,598
4 Stars
217
3 Stars
113
2 Stars
71
1 Star
128
89%of customers recommend this product.
(
969 out of
1,093)
Customer Reviews for Govee - 100ft White Permanent Outdoor String Lights Pro
Customer Rating
2
Great lights but some are falling off in just 2 months
on September 3, 2024
Posted by: Aseem
from Kansas City, Missouri, United States
The lights themselves are awesome but they are falling off now in many places
Response from govee.comBy Govee, September 3, 2024
Thank you for your feedback. We apologize for any inconvenience caused by the lights falling off. Our team is continuously working to improve the durability of our products. Please reach out to our customer service team for a resolution. We value your support and hope to make your experience better. Thank you.
Written by a customer while visiting govee.com
Customer Rating
1
on September 7, 2025
Posted by: Kyle
Tried ordering 2 times with separate cards and both orders were canceled immediately. Great way to lose business..
No, I would not recommend this to a friend.
Response from govee.comBy Govee Support Team, September 9, 2025
We are sorry to hear that your recent order was canceled, as it was flagged by our system as potentially at risk for fraudulent activity. We understand how disappointing this may be and sincerely apologize for any inconvenience caused. To assist you in completing your purchase, we recommend trying an alternative payment method or using a different browser before placing your order again. If you continue to experience difficulties, please feel free to reach out to our customer support team, who will be happy to assist you further. Thank you for your understanding and for choosing us.
Written by a customer while visiting govee.com
Customer Rating
1
Something that govee does not tell you
on October 11, 2024
Posted by: Jayz
Very disappointed .bought. 4 boxes of the 100 count. I did not realize you can only connect. About 1 1/2. Of the boxes..Going to have too return them
No, I would not recommend this to a friend.
Response from govee.comBy Govee Support Team, October 12, 2024
I'm truly sorry to hear about your disappointment, and I understand how frustrating that must be. Please know that we value your satisfaction above all else. If the connectivity issue wasn't clear beforehand, that's on us, and we'd like to make it right.We appreciate your purchase of 4 boxes of the 100 count product, and we certainly don't want you to be left with an unusable portion. Let's find a solution together. You're more than welcome to return them, and we can guide you through the simple return process. Alternatively, if there's another product or a solution we could offer that might better suit your needs, we're here to help with that too.
Written by a customer while visiting govee.com
Customer Rating
1
Dissapointed - installation materials not good
on December 17, 2024
Posted by: Anonymous
Verified Purchase:Yes
Falling from the roof after installation, the glue is not good at all. I paid an installer because my house is 2 story and now because of quality it looks really bad
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer,
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Written by a customer while visiting govee.com
Posted by: Amber
Verified Purchase:Yes
The brackets don't come with this order it comes with Sticker film and it takes forever to get the brackets
No, I would not recommend this to a friend.
Written by a customer while visiting govee.com
Customer Rating
5
Wish there were more length options!
on September 3, 2024
Posted by: Anonymous
from Waterloo, Iowa, United States
Right up front, we are so happy with these. They look incredible and install was easy. We just Installed a100ft run, and I wish we had another 50! It would've been great to have a 150ft and a 50ft option when buying. 100ft covers the front of the house, but our garage is left in the dark. We would need exactly 50 more feet to finish the garage side. Alas, there are no 50ft options when purchasing. I would hate to buy another 100ft and wast half of it. Other than that, these things are sick! So happy, and the install was a synch!
Written by a customer while visiting govee.com
Customer Rating
2
150ft, not really.
on September 3, 2024
Posted by: John A
from Katy, Texas, United States
I bought 150ft permanent outdoor lights. The kit is 150 ft and two extensions of 12 ft, that's 174ft all toguether. I started reeding on Govee website and there is a warning with red letters saying not to exceed 150ft. If I use any of the provided extensions I can't use some of the lights. Very disappointed!
Written by a customer while visiting govee.com
Customer Rating
1
Mid
on November 6, 2024
Posted by: Drake
Installation process is fairly difficult, tbh I thought the lights would look much better for the money.
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 9, 2025
Please feel free to reach out to us if you have any problems. Email:support@govee.com
Written by a customer while visiting govee.com