Customer Reviews for Govee - 100ft White Permanent Outdoor String Lights Pro
Customer Rating
1
Not not waterproof water tight
on September 3, 2024
Posted by: Alexia
from Detroit, Michigan, United States
I have this 200 foot pro black version. I'm having issues with the extension cords not being waterproof or water resistant. I've been having glitching issues with strands not lighting up. I had an extra extension cord that came with the lights and I switched it out and the section started working again Little disappointed in that
Response from govee.comBy Govee, September 3, 2024
Hi there! Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced with the extension cords not being waterproof. Our team is constantly working on improving our products and we will definitely take this into consideration for future updates. If you need any further assistance, please don't hesitate to reach out to our customer service team. Thank you for choosing Govee!
App is terrible have a hard time staying connected timer seems to not work at all like it feels like phone has to be at home for timer to work my receiver or outlet don't see to work at all I have to move my wires around so they turn I still have no control over the lights what ever color they turn on too that's what they will be that day smh
The products are great, and the service is fantastic however the app The products are great, and the service is fantastic however the app is a bit of a different story. It is a bit difficult to navigate (however I am an apple homekit user) and govee is a lot different and not native to homekit and the matter function is very basic. There is very little instructions for using it as well even YouTube offers little help.is a bit of a different story. It is a bit difficult to navigate (however I am an apple homekit user) and govee is a lot different and not native to homekit and the matter function is very basic. There is very little instructions for using it as well even YouTube offers little help.