Customer reviews from govee.com
Govee - 100ft White Permanent Outdoor String Lights Pro
Average customer rating
4.4
(2,144 Reviews)
Rating breakdown 2,144 reviews
5 Stars
1,608
4 Stars
217
3 Stars
113
2 Stars
73
1 Star
133
88%of customers recommend this product.
(
976 out of
1,106)
Customer Reviews for Govee - 100ft White Permanent Outdoor String Lights Pro
Customer Rating
2
Lights are great, keeping them up is a problem
on September 3, 2024
Posted by: Jill Ann
from Houston, Texas, United States
The lights are beautiful. However we spent a small fortune and are VERY disappointed that within 48 hours they had all fallen off. They included clips, however you would need at a minimum one per light and they provided not even half that many. I expected a lot better quality for the price.
Written by a customer while visiting govee.com
Customer Rating
5
Govee Pro
on September 3, 2024
Posted by: Gary Binatero
from Roanoke, Texas, United States
Very nice and easy to install.
Written by a customer while visiting govee.com
Customer Rating
5
Power supply
on September 3, 2024
Posted by: Anonymous
from Pawtucket, Rhode Island, United States
It's the wrong item! I need a power supply !!
Written by a customer while visiting govee.com
Customer Rating
5
Now Let there be light...
on September 3, 2024
Posted by: Richard Biro
from North Ridgeville, Ohio, United States
The lights came in premium packaging and were very easy to understand put together. I am very happy with the color and the amount of options. Christmas comes but once a year but GOVEE PRO OUTDOOR LIGHTING can light the way all year long. I am happy that I can have the accent lighting which will be helpful in the evenings and will cast a warm glow in the summer time. Very happy with my purchase.
Written by a customer while visiting govee.com
Customer Rating
1
Waste of 100ft with out junction and adaptor
on September 3, 2024
Posted by: Kiran ERUVA
from Tracy, California, United States
I'm not satisfied with Govee support.
Written by a customer while visiting govee.com
Customer Rating
1
Stopped working after a week.
on September 3, 2024
Posted by: John Piper
from Charlotte, North Carolina, United States
Waiting on reply from Govee on how to proceed. Hopefully we receive a response and steps to resolve the situation soon.
Response from govee.comBy Govee, September 3, 2024
Hi there,
I'm sorry to hear that your Govee Permanent Outdoor Lights Pro stopped working after just a week. We apologize for any inconvenience this may have caused you. Our team at Govee is dedicated to providing quality products and excellent customer service.
We appreciate you reaching out to us and we are currently looking into the issue. Our team will be in touch with you shortly to provide further assistance. We value your satisfaction and we will do our best to resolve the situation as soon as possible.
Thank you for your patience and understanding. We look forward to getting your lights up and running again.
Best,
Govee Customer Service Team
I'm sorry to hear that your Govee Permanent Outdoor Lights Pro stopped working after just a week. We apologize for any inconvenience this may have caused you. Our team at Govee is dedicated to providing quality products and excellent customer service.
We appreciate you reaching out to us and we are currently looking into the issue. Our team will be in touch with you shortly to provide further assistance. We value your satisfaction and we will do our best to resolve the situation as soon as possible.
Thank you for your patience and understanding. We look forward to getting your lights up and running again.
Best,
Govee Customer Service Team
Written by a customer while visiting govee.com
Customer Rating
4
Easy install, gorgeous colors, great customization options!
on September 3, 2024
Posted by: Anonymous
from Fort Worth, Texas, United States
So excited to get to use these throughout the year! We love being able to program every light individually or use the pre-set options. The clear instructions and numerous supplies made install as easy as possible, with plenty of options to custom-fit appropriately. The only tiny complaint I have is that I can't figure out how to get more connector wires since we need more than is provided in the pack, so we can't fully complete install yet.
Written by a customer while visiting govee.com
Customer Rating
5
Refund for one light
on September 3, 2024
Posted by: sandip ladani
from Breinigsville, Pennsylvania, United States
Hi. I haven't received refund for one of the lights that was returned and you already received it.
Written by a customer while visiting govee.com