Half quit working after 1 1/2 weeks. Very disappointed.
on January 1, 2025
Posted by: JLTT
Verified Purchase:Yes
Half quit working after 1 1/2 weeks. Very disappointed.
No, I would not recommend this to a friend.
Response from govee.comBy Govee support, January 8, 2025
Would you please unplug the power adapter of the product for 10mins and then plug it back in to check the issue?
You could also reset the device and see if it helps. Reset: when plugging in the device, hold the power button for 10 seconds to reset the device. Or you can re-download the app and try it.
If the issue is not resolved, please contact Email: support@govee.com
I really like the lights and effects and I give 5 stars The only thing I didn't like was they do not come with the mounting clips the Govee Permanent Outdoor Lights 2 come with.I give 3 stars
The adhesive patches on about 6 of the lights let go shortly after being put up. Otherwise I really like the product. Only other suggestion is developing a "splitter" for one string to feed 2 or more other strings from a single point.
DIY the installation, its really straightforward. we love it and our neighbors keep asking where we got it cause its so pretty. love how u can control ur light setting on the phone