Great Product, but could use better mounting hardware.
on December 22, 2024
Posted by: Ron
Verified Purchase:Yes
Love these lights! Easy to control and program and they are very bright. The only thing negative I can say is that the plastic mounting brackets and mounting hardware could be better for the cost of the product. I chose to purchase aftermarket brackets and wish I have them before my initial install because it would have saved some time. Other than that, great product. Super bright and fun addition to the house.
Great product but Beware of the double sided tape!
on December 22, 2024
Posted by: Wes M
Verified Purchase:Yes
Overall the lights are great however the vht tape is absolutely terrible almost everyone fell off and the proper cleaning procedures were used during installation ended up going a different securing method and seems to be doing well
I would recommend this to a friend!
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer, Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products. Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue. Looking forward to assisting you further! Best regards, Govee Customer Support
Wonderful lights, easy to install, and great app. My only complaint is that even after cleaning the surface, about 25% of my lights fell off after a week so I had so buy screw in brackets for each light. Now I have full confidence but had hoped for more permanent mounting for permanent lights.
I was excited for these lights and they were great, until they stopped working. I had them installed because getting up to the roof was too high for us. They stoped working and Govee said they couldn’t ship us out a replacement or parts but refunded the money for the lights. However now I am stuck with permanent lights that don’t work. Huge waste of money and time. Very disappointing and I won’t buy anything from this brand again.
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer, Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products. Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue. Looking forward to assisting you further! Best regards, Govee Customer Support