Customer reviews from govee.com
Govee - 100ft White Permanent Outdoor String Lights Pro
Average customer rating
4.5
(2,127 Reviews)
Rating breakdown 2,127 reviews
5 Stars
1,598
4 Stars
217
3 Stars
113
2 Stars
71
1 Star
128
89%of customers recommend this product.
(
969 out of
1,093)
Customer Reviews for Govee - 100ft White Permanent Outdoor String Lights Pro
Customer Rating
3
Product is Nice but epic failure on the power HW
on December 12, 2024
Posted by: Steve
Verified Purchase:Yes
Purchase and delivery was prompt. However a week in the lights turned off. Support was responsive and are suppose to send me out a replacement controller and power supply though not exactly sure what they will send and when as the support reply was not as formal, felt like was some spam response. Replied back with some suggestions on how to make a customer feel comfortable to provide requested information and a complete understanding of what they are sending and a tracking number will be useful. Well it’s been about 4 days and hadn’t received the replacement. In parallel, researched online for the issue I was having with blinking power adapter light, turned out quite a few having it. Ordered a generic dc adapter online with spec output and received in two days and working fine while I wait for my replacement. We’ll see!
On flip side, lights look great, app requires getting use to as there are a lot of features that take some trial and error time. Suggest getting aftermarket mounts (as I did from other reviews) when installing as quite a pain to ladder up on two story homes with big peaks to install and you only want to do that once. Love the pro as the splicing was easy and love the ability to cut wherever and insert end caps…for the 200ft would love to have some extra extensions as you can be limited depending how many cuts you make.
We’ll see how things go, didn’t use up all my 200ft just yet. Will probably extend it thru side and back of house in spring…we’ll see if it the 200ft limitation includes all the extensions they include!
I would recommend this to a friend!
Response from govee.comBy Govee, Govee Support, January 8, 2025
Dear Customer,
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Written by a customer while visiting govee.com
Posted by: Regrettable choices
Verified Purchase:Yes
Customer service is horrible. RUN!
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer,
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Written by a customer while visiting govee.com
Posted by: Pelosrivera
Verified Purchase:Yes
Pay close attention to what you buy during holidays, thought I was buying the new lights and it was really just the old lights, they trick you then make you pay to ship items back for refund.
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer,
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Written by a customer while visiting govee.com
Customer Rating
1
on December 19, 2024
Posted by: Ep
Lights are good but the adhesive is horrible. Will spend more time reattaching them as they constantly fall off. Have tried multiple times to apply per the manufacturer’s recommendations but have been unsuccessful
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer,
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Written by a customer while visiting govee.com
Posted by: A Canterbury
Verified Purchase:Yes
Beautiful lights and app is great.. sadly lights don't stick for more than a few days and start falling down
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer,
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Written by a customer while visiting govee.com
Posted by: Matt W.
Verified Purchase:Yes
Love my Govee Pro lights! Super easy to install with mounts I purchased online. Saved 11K by going with Govee over Jellyfish!
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: Monica
Verified Purchase:Yes
Love my lights
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: Mike
Verified Purchase:Yes
Love the Govee lights
I would recommend this to a friend!
Written by a customer while visiting govee.com