Had these lights installed and less than 2 weeks half the strand is dead. Did troubleshooting but nothing works. 12 hrs installing these pieces of crap and now they are just dead. Horrible product.
Response from govee.comBy Govee, Govee Support, January 8, 2025
Dear Customer, Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products. Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue. Looking forward to assisting you further! Best regards, Govee Customer Support