Customer reviews from govee.com
Govee - 100ft White Permanent Outdoor String Lights Pro
Average customer rating
4.5
(2,127 Reviews)
Rating breakdown 2,127 reviews
5 Stars
1,598
4 Stars
217
3 Stars
113
2 Stars
71
1 Star
128
89%of customers recommend this product.
(
969 out of
1,093)
Customer Reviews for Govee - 100ft White Permanent Outdoor String Lights Pro
Customer Rating
5
Great edition to smart home making holiday lights easy
on November 11, 2024
Posted by: rt
Verified Purchase:Yes
very easy set up nice to see it’s as advertised. One tip would be nice if there was more extension cords to cover blank space to jump from one part of the house to another for additional lights.
Written by a customer while visiting govee.com
Posted by: Roger
Verified Purchase:Yes
Great lightd
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: Joe M
Verified Purchase:Yes
Installed 150 ft of Permanent Lights 2 with no vbproblem (other than being 75 and having to be on a latter, not the lights fault). Everything worked as it should. The Govee Home app on a Samsung phone works well. Installed Govee Desktop on my pc and was disappointed that you can not create DIY for the Permanent Lights 2 with Desktop.
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: NC
Verified Purchase:Yes
I love the features and how they look. I was not at all impressed with support though. I reached out becuase I needed additional connectors and an extension and not only do they not have a way to sell parts, they did not even get back to me when I asked if there are 3rd party suppliers that have compatible connections. It is not reasonable to expect the kit to cover all scenarios and home layouts, so it just bad business.
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 8, 2025
I'm so sorry for your inconvenience.We will continue to improve our service quality.Please feel free to reach out to us if you have any problems. Email:support@govee.com
Written by a customer while visiting govee.com
Posted by: Enoc Nava
Verified Purchase:Yes
Excelent product
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: gedeyenite
Verified Purchase:Yes
I hoped the pro model would have brackets to affix the lights and the 3M tape. While the tape is excellent, I live in Colorado Springs, where the sun shines intensely 350 days a year, and the temperature swings from day to night can be 40° or more.
My neighbor's Elite model came with nice brackets, while mine only came with wire clips. So, while I used those everywhere I could (note that there are not enough for every light on the string), I would prefer the nice brackets with the top-end model.
Otherwise, these are awesome. The Govee app needs a better "Apple" version. It is a little convoluted, and the lexicon used is a little odd. More Apple-like polish and less of a tacky Android app would be nice.
I like all the Govee products I have, including the heaters that were recently recalled. Unfortunately, they were reliable via HOOBS into HomeKit. Now I have to hack some Dreos into my ecosystem.
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: Rob Unlimited
Verified Purchase:Yes
Unhappy with the Govee service. My client paid over 1500 for pro lights. When she needed more power sources, we were tools to purchase two more sets of 50ft RGBIC at am additional 150 each. After The installation was complete, the tour additional power sources were not compatible with the pro lights. Smh After two weeks, I haven’t got a call yet about how to fix the situation.
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 8, 2025
Dear Customer,
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Written by a customer while visiting govee.com
Customer Rating
5
Govee #1 light for landscaping lighting
on December 11, 2024
Posted by: Upchurch services
I was told about these lights maybe two months ago and now I have a permanent installer for my company which now because of this great product it has introduced another side of landscaping that is fun and always something different to look forward to with every install!! Highly recommend this product for any type of property or building both residential and commercial! Can’t wait to see what in hold for the future for Govee products. Definitely a must 10 out of 10. Good quality and craftsmanship and can look good on a apartment all the way to multi million dollar homes!
I would recommend this to a friend!
Written by a customer while visiting govee.com