Customer reviews from govee.com
Govee - 100ft White Permanent Outdoor String Lights Pro
Average customer rating
4.4
(2,144 Reviews)
Rating breakdown 2,144 reviews
5 Stars
1,608
4 Stars
217
3 Stars
113
2 Stars
73
1 Star
133
88%of customers recommend this product.
(
976 out of
1,106)
Customer Reviews for Govee - 100ft White Permanent Outdoor String Lights Pro
Posted by: Ukeyboy12
Verified Purchase:Yes
Its a 50/ 50 chance the lights will work. Whats worse, these are outside lights and the controllers are not water proff.
I would recommend this to a friend!
Response from govee.comBy Govee, Govee Support, January 8, 2025
Dear Customer,
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Written by a customer while visiting govee.com
Customer Rating
1
Avoid this company. Lights are not designed to las
on December 13, 2024
Posted by: Enrique
Verified Purchase:Yes
Unable to purchase replacement parts.
You must buy a whole new set.
You must buy a whole new set.
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 8, 2025
Dear Customer,
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Written by a customer while visiting govee.com
Posted by: mbbuckland
Verified Purchase:Yes
The lights look great. I'm no electrician but I was able to make the cuts and splices and everything functions as it should.
I would recommend this to a friend!
Written by a customer while visiting govee.com
Customer Rating
4
Beautiful! But do a little research before install
on December 12, 2024
Posted by: Steve
Verified Purchase:Yes
Amazing lights, received so many compliments from the neighbors. The sticky tape won’t stick on surfaces that aren’t completely clean or flat. We’re going to glue gun loose ones. Check the Govee Smart Lights Tips & Tricks for install tips. Was a lifesaver for us with unfinished gables.
I would recommend this to a friend!
Written by a customer while visiting govee.com
Customer Rating
3
Product is Nice but epic failure on the power HW
on December 12, 2024
Posted by: Steve
Verified Purchase:Yes
Purchase and delivery was prompt. However a week in the lights turned off. Support was responsive and are suppose to send me out a replacement controller and power supply though not exactly sure what they will send and when as the support reply was not as formal, felt like was some spam response. Replied back with some suggestions on how to make a customer feel comfortable to provide requested information and a complete understanding of what they are sending and a tracking number will be useful. Well it’s been about 4 days and hadn’t received the replacement. In parallel, researched online for the issue I was having with blinking power adapter light, turned out quite a few having it. Ordered a generic dc adapter online with spec output and received in two days and working fine while I wait for my replacement. We’ll see!
On flip side, lights look great, app requires getting use to as there are a lot of features that take some trial and error time. Suggest getting aftermarket mounts (as I did from other reviews) when installing as quite a pain to ladder up on two story homes with big peaks to install and you only want to do that once. Love the pro as the splicing was easy and love the ability to cut wherever and insert end caps…for the 200ft would love to have some extra extensions as you can be limited depending how many cuts you make.
We’ll see how things go, didn’t use up all my 200ft just yet. Will probably extend it thru side and back of house in spring…we’ll see if it the 200ft limitation includes all the extensions they include!
I would recommend this to a friend!
Response from govee.comBy Govee, Govee Support, January 8, 2025
Dear Customer,
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Written by a customer while visiting govee.com
Posted by: Pete
Verified Purchase:Yes
Love them!!!!
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: Matt
Verified Purchase:Yes
It’s pathetic that you don’t offer any extension cords for sale.
I would recommend this to a friend!
Response from govee.comBy Govee, Govee Support, January 8, 2025
Dear Customer,
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Written by a customer while visiting govee.com
Posted by: Bluebird192
Verified Purchase:Yes
I absolutely love my Govee lights. They are awesome! They are a little time consuming to install but are absolutely worth it and you never have to take them down and put them up again. The lights are very bright and colorful.
I would recommend this to a friend!
Written by a customer while visiting govee.com