Customer reviews from govee.com
Govee - 100ft White Permanent Outdoor String Lights Pro
Average customer rating
4.5
(2,127 Reviews)
Rating breakdown 2,127 reviews
5 Stars
1,598
4 Stars
217
3 Stars
113
2 Stars
71
1 Star
128
89%of customers recommend this product.
(
969 out of
1,093)
Customer Reviews for Govee - 100ft White Permanent Outdoor String Lights Pro
Posted by: NayNay
Verified Purchase:Yes
I just absolutely love these lights. I have been getting so many compliments on how everyone loves them and that they look good. They are even considering looking into getting them some. I wanted something to stay up all year long because I decorate for all the holidays and for Halloween and Christmas I normally put up light but going up and down the ladder is getting harder each year for my husband.
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: John J
Verified Purchase:Yes
After 8 days they quit working, 6 days before Christmas.
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer,
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Written by a customer while visiting govee.com
Posted by: CHarles
Verified Purchase:Yes
Lights worked for 10 Days
Response from govee.comBy Govee support, January 8, 2025
Would you please unplug the power adapter of the product for 10mins and then plug it back in to check the issue?
You could also reset the device and see if it helps.
Reset: when plugging in the device, hold the power button for 10 seconds to reset the device.
Or you can re-download the app and try it.
If the issue is not resolved, please contact Email: support@govee.com
You could also reset the device and see if it helps.
Reset: when plugging in the device, hold the power button for 10 seconds to reset the device.
Or you can re-download the app and try it.
If the issue is not resolved, please contact Email: support@govee.com
Written by a customer while visiting govee.com
Posted by: Cory
Verified Purchase:Yes
I bout a 16 ft extension that Govee said would work. The strand does not work. Been talking with support for several weeks and cannot get a replacement or refund.
No, I would not recommend this to a friend.
Response from govee.comBy Govee Support Team, February 25, 2025
Please refresh the segments of light.
I'm so sorry for your inconvenience. We will continue to improve our service quality. Please feel free to reach out to us if you have any problems. Email:support@govee.com
I'm so sorry for your inconvenience. We will continue to improve our service quality. Please feel free to reach out to us if you have any problems. Email:support@govee.com
Written by a customer while visiting govee.com
Customer Rating
3
Great lights-Take your time, and plan properly to make your life easy.
on February 28, 2025
Posted by: Bruce M
Verified Purchase:Yes
The lights are very nice. Extremely easy to install once you get the mounts from another vendor. I had to add an extra outlet for the permanent install but overall a great install
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: DJ
Verified Purchase:Yes
Good so far however they are new. Mine are in a track system so hopefully the last.
Written by a customer while visiting govee.com
Posted by: JR
Verified Purchase:Yes
Easy to install and work great!
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: Shane P
Verified Purchase:Yes
- Easy installation
- Easy to use user interface
- Look great
- Easy to use user interface
- Look great
I would recommend this to a friend!
Written by a customer while visiting govee.com