Customer reviews from govee.com
Govee - 200ft White Permanent Outdoor String Lights Pro
Average customer rating
4.3
(824 Reviews)
Rating breakdown 824 reviews
5 Stars
585
4 Stars
98
3 Stars
42
2 Stars
36
1 Star
63
87%of customers recommend this product.
(
523 out of
599)
Customer Reviews for Govee - 200ft White Permanent Outdoor String Lights Pro
Customer Rating
1
Stopped working after a week.
on September 3, 2024
Posted by: John Piper
from Charlotte, North Carolina, United States
Waiting on reply from Govee on how to proceed. Hopefully we receive a response and steps to resolve the situation soon.
Response from govee.comBy Govee, September 3, 2024
Hi there,
I'm sorry to hear that your Govee Permanent Outdoor Lights Pro stopped working after just a week. We apologize for any inconvenience this may have caused you. Our team at Govee is dedicated to providing quality products and excellent customer service.
We appreciate you reaching out to us and we are currently looking into the issue. Our team will be in touch with you shortly to provide further assistance. We value your satisfaction and we will do our best to resolve the situation as soon as possible.
Thank you for your patience and understanding. We look forward to getting your lights up and running again.
Best,
Govee Customer Service Team
I'm sorry to hear that your Govee Permanent Outdoor Lights Pro stopped working after just a week. We apologize for any inconvenience this may have caused you. Our team at Govee is dedicated to providing quality products and excellent customer service.
We appreciate you reaching out to us and we are currently looking into the issue. Our team will be in touch with you shortly to provide further assistance. We value your satisfaction and we will do our best to resolve the situation as soon as possible.
Thank you for your patience and understanding. We look forward to getting your lights up and running again.
Best,
Govee Customer Service Team
Written by a customer while visiting govee.com
Customer Rating
4
Easy install, gorgeous colors, great customization options!
on September 3, 2024
Posted by: Anonymous
from Fort Worth, Texas, United States
So excited to get to use these throughout the year! We love being able to program every light individually or use the pre-set options. The clear instructions and numerous supplies made install as easy as possible, with plenty of options to custom-fit appropriately. The only tiny complaint I have is that I can't figure out how to get more connector wires since we need more than is provided in the pack, so we can't fully complete install yet.
Written by a customer while visiting govee.com
Customer Rating
2
test
on September 3, 2024
Posted by: Anonymous
from Bengaluru, Karnataka, India
test all good
Written by a customer while visiting govee.com
Customer Rating
5
looks GOOD
on September 3, 2024
Posted by: Anonymous
from Cape Coral, Florida, United States
looks good and is easy to install
Written by a customer while visiting govee.com
Customer Rating
2
Lights are great, keeping them up is a problem
on September 3, 2024
Posted by: Jill Ann
from Houston, Texas, United States
The lights are beautiful. However we spent a small fortune and are VERY disappointed that within 48 hours they had all fallen off. They included clips, however you would need at a minimum one per light and they provided not even half that many. I expected a lot better quality for the price.
Written by a customer while visiting govee.com
Customer Rating
5
Easy
on September 3, 2024
Posted by: Chris Henrichs
from DeMotte, Indiana, United States
Easy to put up. Sticky tape works well. App is confusing, but fun to use the preprogrammed scenes. Lights are bright and durable. Been recommending to everyone we see. Cool to be the first one in the neighborhood to have them, I'm sure it won't be long before everyone has them! Thanks govee!!
Written by a customer while visiting govee.com
Customer Rating
5
Great quality
on September 3, 2024
Posted by: Nathan Grisham
from Bentonville, Arkansas, United States
Easy to use, easy to customize with splicing instructions, very bright. Love that they came in the black option. Was holding out due to having black trim and soffit until these were released.
Written by a customer while visiting govee.com
Customer Rating
5
Working on a custom install
on September 3, 2024
Posted by: Rick Wilson
from Springfield, Missouri, United States
Trying to get the white covered in tan so it will blend in with the softets. Plus ordered the 3D housing brackets for clean install
Written by a customer while visiting govee.com