Customer reviews from govee.com
Govee - 200ft White Permanent Outdoor String Lights Pro
Average customer rating
4.3
(825 Reviews)
Rating breakdown 825 reviews
5 Stars
585
4 Stars
98
3 Stars
42
2 Stars
37
1 Star
63
87%of customers recommend this product.
(
523 out of
600)
Customer Reviews for Govee - 200ft White Permanent Outdoor String Lights Pro
Customer Rating
5
on September 3, 2024
Posted by: Anonymous
from Vancouver, British Columbia, Canada
Looks great
Written by a customer while visiting govee.com
Customer Rating
1
Waste of 100ft with out junction and adaptor
on September 3, 2024
Posted by: Kiran ERUVA
from Tracy, California, United States
I'm not satisfied with Govee support.
Written by a customer while visiting govee.com
Customer Rating
1
Stopped working after a week.
on September 3, 2024
Posted by: John Piper
from Charlotte, North Carolina, United States
Waiting on reply from Govee on how to proceed. Hopefully we receive a response and steps to resolve the situation soon.
Response from govee.comBy Govee, September 3, 2024
Hi there,
I'm sorry to hear that your Govee Permanent Outdoor Lights Pro stopped working after just a week. We apologize for any inconvenience this may have caused you. Our team at Govee is dedicated to providing quality products and excellent customer service.
We appreciate you reaching out to us and we are currently looking into the issue. Our team will be in touch with you shortly to provide further assistance. We value your satisfaction and we will do our best to resolve the situation as soon as possible.
Thank you for your patience and understanding. We look forward to getting your lights up and running again.
Best,
Govee Customer Service Team
I'm sorry to hear that your Govee Permanent Outdoor Lights Pro stopped working after just a week. We apologize for any inconvenience this may have caused you. Our team at Govee is dedicated to providing quality products and excellent customer service.
We appreciate you reaching out to us and we are currently looking into the issue. Our team will be in touch with you shortly to provide further assistance. We value your satisfaction and we will do our best to resolve the situation as soon as possible.
Thank you for your patience and understanding. We look forward to getting your lights up and running again.
Best,
Govee Customer Service Team
Written by a customer while visiting govee.com
Customer Rating
4
Easy install, gorgeous colors, great customization options!
on September 3, 2024
Posted by: Anonymous
from Fort Worth, Texas, United States
So excited to get to use these throughout the year! We love being able to program every light individually or use the pre-set options. The clear instructions and numerous supplies made install as easy as possible, with plenty of options to custom-fit appropriately. The only tiny complaint I have is that I can't figure out how to get more connector wires since we need more than is provided in the pack, so we can't fully complete install yet.
Written by a customer while visiting govee.com
Customer Rating
3
Great lights, unacceptably poor adhesion
on September 3, 2024
Posted by: Anonymous
from Miami, Florida, United States
I don't write reviews often, but with an expensive product as this, and based on my experience I felt obliged to leave some thoughts. The lights themselves look awesome, even in a heavily populated suburban area with tons of ambient lighting. Love the color options, and the white tones are perfect.
The major downside, which others have experienced, is the poor adhesion of the tape. My surfaces were cleaned and prepped well, and just about every single light on my 100ft strand failed. To remedy, I used hot glue, zip ties and more. This was even more problematic on my second floor, where access was hard enough - getting there a second time and with glue and more tools was tough.
All of this ended up with costs above the expected.
Would I buy again? Probably. Because it's still cheaper than hiring an electrician to put in outdoor recessed lighting. However, I would go straight to glue, clips and zip ties prior to even attempting adhesive.
Written by a customer while visiting govee.com
Customer Rating
2
Not enough clips
on September 3, 2024
Posted by: Larry Noordhoek
from La Crosse, Wisconsin, United States
You shouldn't sell something that doesn't have enough hardware to complete the job. Also when asking a question about your order you shouldn't suggest to buy something that doesn't match the color of the product you purchased. I planned on buying an additional 150 ft to complete the back side of the garage and house but not if I have to purchase more equipment from another source just to complete the job.
Response from govee.comBy Govee, September 3, 2024
Thank you for your feedback regarding this product. Would you please contact our support team at support@govee.com so we can send you some extra clips?
Written by a customer while visiting govee.com
Customer Rating
5
Love them!
on September 3, 2024
Posted by: Khristen Sonnier
from Lake Charles, Louisiana, United States
We are loving these lights! We purchased the pro version because I wanted black instead of white. They are easy to install. The splicing kit makes it stupid proof!! The extensions were great for my roof. We needed four of them and i think there are six in the box. We ran the extensions through the attic for the transitions in the roof so you don't see any cords! It's very clean looking!!
Written by a customer while visiting govee.com
Customer Rating
5
Amazing
on September 3, 2024
Posted by: Rodney Spadie
from Mead, Washington, United States
Even though very expensive they are worth it. Very easy to install and quite stunning when you turn them on
Written by a customer while visiting govee.com