Customer reviews from govee.com
Govee - 200ft White Permanent Outdoor String Lights Pro
Average customer rating
4.3
(824 Reviews)
Rating breakdown 824 reviews
5 Stars
585
4 Stars
98
3 Stars
42
2 Stars
36
1 Star
63
87%of customers recommend this product.
(
523 out of
599)
Customer Reviews for Govee - 200ft White Permanent Outdoor String Lights Pro
Customer Rating
3
Product is Nice but epic failure on the power HW
on December 12, 2024
Posted by: Steve
Verified Purchase:Yes
Purchase and delivery was prompt. However a week in the lights turned off. Support was responsive and are suppose to send me out a replacement controller and power supply though not exactly sure what they will send and when as the support reply was not as formal, felt like was some spam response. Replied back with some suggestions on how to make a customer feel comfortable to provide requested information and a complete understanding of what they are sending and a tracking number will be useful. Well it’s been about 4 days and hadn’t received the replacement. In parallel, researched online for the issue I was having with blinking power adapter light, turned out quite a few having it. Ordered a generic dc adapter online with spec output and received in two days and working fine while I wait for my replacement. We’ll see!
On flip side, lights look great, app requires getting use to as there are a lot of features that take some trial and error time. Suggest getting aftermarket mounts (as I did from other reviews) when installing as quite a pain to ladder up on two story homes with big peaks to install and you only want to do that once. Love the pro as the splicing was easy and love the ability to cut wherever and insert end caps…for the 200ft would love to have some extra extensions as you can be limited depending how many cuts you make.
We’ll see how things go, didn’t use up all my 200ft just yet. Will probably extend it thru side and back of house in spring…we’ll see if it the 200ft limitation includes all the extensions they include!
I would recommend this to a friend!
Response from govee.comBy Govee, Govee Support, January 8, 2025
Dear Customer,
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Written by a customer while visiting govee.com
Posted by: Pete
Verified Purchase:Yes
Love them!!!!
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: Matt
Verified Purchase:Yes
It’s pathetic that you don’t offer any extension cords for sale.
I would recommend this to a friend!
Response from govee.comBy Govee, Govee Support, January 8, 2025
Dear Customer,
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Written by a customer while visiting govee.com
Posted by: ACUMan21
Verified Purchase:Yes
These lights are worth it. Pretty simple to install. Durable and awesome lighting effects.
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: Jamie
Verified Purchase:Yes
Easy to install and look amazing! Fun to change all the colors. App is easy to use!
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: Brian
Verified Purchase:Yes
Great lights, Love the scenes and all you can do with the bulbs. These are a winner.
I would recommend this to a friend!
Written by a customer while visiting govee.com
Customer Rating
1
Lights were Ok, disappointed with their support
on December 12, 2024
Posted by: FP
Verified Purchase:Yes
Make sure you measure and only buy what you need, I purchase 200ft just to be safe and was left with almost 80ft of lights, I contacted Govee support to ask how I could go about purchasing the parts needed (power box and adapter) to be able to use the remaining lights in the back yard separately, but they refused to sale these parts as separate items. They wanted me to purchase a whole new set instead. No thanks! Makes me wonder what will happen if these part go bad in 2 -3 years. I will have to purchase a whole new set?
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 8, 2025
Dear Customer,
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Written by a customer while visiting govee.com
Posted by: Eric C.
Verified Purchase:Yes
The Govee Permanent Outdoor Lights Pro are great, and the installation was pretty straightforward. However, I wish there were an option to select the plug orientation, similar to some of Govee's other lights. I installed approximately 225 feet, using the same power source for both runs, which go in opposite directions. Unfortunately, from what I can tell, there doesn’t seem to be a way to sync the two runs.
I would recommend this to a friend!
Written by a customer while visiting govee.com