Bought a 200’ strand and 100’ strand. At end of install had 2 and 1/2 sections left of lights (about 50’). I contacted Govee to see if they could just sell me power strip or 3 way split so I could install lights in different section of backyard and they weren’t willing to sell just power strip. Given how expensive these lights are it’s very frustrating that I just have to waste 50’ of lighting. They clearly manufacture power strip so easy solution but not willing to work with customers. Otherwise great lights.
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer, Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products. Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue. Looking forward to assisting you further! Best regards, Govee Customer Support
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer, Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products. Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue. Looking forward to assisting you further! Best regards, Govee Customer Support
Great lights and software, disappointed in the little clips and sticky backs on the lights. Order the after market brackets that will hold the lights in place.
I would recommend this to a friend!
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer, Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products. Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue. Looking forward to assisting you further! Best regards, Govee Customer Support
They are nice. I bought 2 60m kits and one of them is lower brightness than the other. They also have 2 different firmware versions & I can't figure out how to update the other. Instructions could be better by far and also a way to buy replacement parts would be nice. Overall they are better than having to put up & take down lights every year.