Customer reviews from govee.com
Govee - 200ft White Permanent Outdoor String Lights Pro
Average customer rating
4.3
(824 Reviews)
Rating breakdown 824 reviews
5 Stars
585
4 Stars
98
3 Stars
42
2 Stars
36
1 Star
63
87%of customers recommend this product.
(
523 out of
599)
Customer Reviews for Govee - 200ft White Permanent Outdoor String Lights Pro
Posted by: John D
Verified Purchase:Yes
I purchased the Permanent outdoor light pro and was very happy. The instructions were clear and concise, and it was easy to splice the wiring where needed. I was able to light up and upper gable with ease and have one continuous stand to complete the 200 feet of lighting around 3/4 of the house. I am on a corner lot so the 200 foot covered all the visible areas from the road. I need to read up on the app to use some of the other features but so far I was able to use the preset holiday lighting features for Christmas.
The one item I have concerns about was the power supply states for indoor use only on the back of the unit. I found this kind of odd since this is an outdoor kit but I have the unit tucked under the soffits and out of any area where it could get wet.
The adhesive works well but the soffits have an indented ridge so some of the lights traverse the indented area so there is little adhesive hitting each edge. I have to watch these areas and may have to attach some additional support in the future.
Overall, a great product and have had a lot of compliments from the neighbors. I can't wait to use them for other holidays or special events.
The one item I have concerns about was the power supply states for indoor use only on the back of the unit. I found this kind of odd since this is an outdoor kit but I have the unit tucked under the soffits and out of any area where it could get wet.
The adhesive works well but the soffits have an indented ridge so some of the lights traverse the indented area so there is little adhesive hitting each edge. I have to watch these areas and may have to attach some additional support in the future.
Overall, a great product and have had a lot of compliments from the neighbors. I can't wait to use them for other holidays or special events.
I would recommend this to a friend!
Written by a customer while visiting govee.com
Customer Rating
3
Need more in kit to support install. Cool lights
on December 26, 2024
Posted by: Ryan
Verified Purchase:Yes
Lights are awesome. Not enough extension cord for 200 ft lights and they kept falling off. Had to order custom made brackets for additional cost I was not aware of needing. Also, one directional splitting should be more flexible. Happy with the lights overall but getting them up and staying on the house is not as easy as it sounds nor does the kit come equipped properly.
I would recommend this to a friend!
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer,
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Written by a customer while visiting govee.com
Posted by: IVARGAS
Verified Purchase:Yes
Amazing Quality, easy to install
I would recommend this to a friend!
Written by a customer while visiting govee.com
Customer Rating
4
Well designed product, except for mobile app. Great if all you want is canned light routines
on December 26, 2024
Posted by: Bruce
Verified Purchase:Yes
Quality product, easy to put up. App could be more user friendly to enhance experience
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: Sam y
Verified Purchase:Yes
Horrible customer service. Stay away from this company at all costs
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer,
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Written by a customer while visiting govee.com
Posted by: Nicole
Verified Purchase:Yes
When they work they're beautiful. I got them to connect to my app for 1 day and then after that they don't work. I havs tried to delete them and now I can't add them back.
No, I would not recommend this to a friend.
Response from govee.comBy Govee, Govee Support, January 7, 2025
Dear Customer,
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Thank you for sharing your concerns with Govee. We truly value your words and are committed to ensuring your satisfaction with our products.
Please feel free to reach out to us at support@govee.com anytime. Govee takes full responsibility for the quality of our products, and we sincerely hope you’ll give us the opportunity to resolve your issue.
Looking forward to assisting you further!
Best regards,
Govee Customer Support
Written by a customer while visiting govee.com
Posted by: Anthony
Verified Purchase:Yes
Love the govee lights amazing
I would recommend this to a friend!
Written by a customer while visiting govee.com
Posted by: Richard
Verified Purchase:Yes
These lights are awesome! I bought the Pro lights for the brightness. You can adjust the lights dimmer, but you can’t make the other versions brighter. I installed them on my mom’s house during the Christmas season and the whole family loves them. You really should use the “screw down” buckles/clips/brackets, or whatever they’re called. Anyone handy should know the double stick tape the lights come with are not a long term solution. After you put the lights up correctly, I would say you should be happy for a long time.
I would recommend this to a friend!
Written by a customer while visiting govee.com