Stopped working within days, and can’t get ahold of anyone that can help.
No, I would not recommend this to a friend.
Response from govee.comBy Govee Support Team, March 4, 2025
I'm so sorry for your inconvenience. We will continue to improve our service quality. Please feel free to reach out to us if you have any problems. Email:support@govee.com
I'm inlove with my Govee outdoor pro lights. My favorite feature is the AI scene option. Let me tell you, pretty much anything you could think of is brought to life just by telling AI what you want. My husband bought the Govee lights for me as a Christmas gift. Best gift ever. Thank you Govee!
Have had these light sets up for a month now and they are great! I bought two sets of pro 150ft kits to go over all my arches and around my whole house. I made sure to watch plenty of reviews and videos about them and the installation so I could make sure I didn’t mess anything up. I decided to make the split front yard and back yard, and it’s worked out great so far. The two things I had to remind my self was power and data travel one way through and managing transitions and where you cut and what end you use to keep power and data both going the correct way. Was really easy after planning that out and turned out super awesome!
I attached the 50 feet of lights, programed them onto the app and I added another 50 feet and the remainder of the 50 feet don't work.
on January 2, 2025
Posted by: st
Verified Purchase:Yes
Lights don't connect
No, I would not recommend this to a friend.
Response from govee.comBy Govee support, January 8, 2025
Here are some tips for App connection:
1.Please make sure the location is enabled for Govee Home App. 2.Unplug the adapter and re-plug it again 10 mins later. 3.De/lete the device from app and then add it again on the app. 4.Re-download the app and then log in your account again.
If the problem persists, please contact Email: support@govee.com