Customer Reviews for Govee - 200ft White Permanent Outdoor String Lights Pro
Customer Rating
5
Love them but not installed
on September 3, 2024
Posted by: Jessica Luna
from Wichita, Kansas, United States
After many watched views on how to install, I still wish I could find a company or individual that would install them. I hate to have spent the money on these to install them wrong. So with that, I have been holding off on getting them put up on the house.
Best lighting system I ever use for my house for holidays and the use of the white lights for sec...
on September 3, 2024
Posted by: Brian
from Naugatuck, Connecticut, United States
Love the Govee lights use for three holidays. Already best thing ever bought. Recommend to everybody easy to use on phone and app. good for security at night with the white lights over my windows.
I bought the Govee pro. I am trying to figure out how to install them but they give you absolutely no info to help. The parts list on the box list a total of five items but when you open the box there are a bunch of parts but nowhere does Govee tell you what they are or what they are for. They put together this whole kit and give you no info on how to install it.
I bought these in hopes of no longer needing to install Christmas lights every year I got the pro version and knowing it says it can go up to 150 feet without a module but unfortunately when trying to add just one additional strand making it 7 it will not work and my total feet was not even 120 feet support could not figure out why I'm still waiting on a refund
Response from govee.comBy Govee, September 3, 2024
Dear customer, if you buy more than one set of pro version of permanent lights, and connect more than 6 segment, you need to go to light- setting- number of segments, chagne it, e.g, connect 7 segments, choose 7. Meanwhile, the normal version of the permanent light strip is not compatible with the pro version of the light strip, so it won't work. Our pro version of the extension light string will be available around December 15. Thank you for your feedback, if your problem has not been properly resolved, you are welcome to contact us at support@govee.com and we will try our best to solve the problem for you.