Customer reviews from govee.com
Govee - 150ft Permanent Outdoor LED Lights Pro - White
Average customer rating
4.3
(825 Reviews)
Rating breakdown 825 reviews
5 Stars
585
4 Stars
98
3 Stars
42
2 Stars
37
1 Star
63
87%of customers recommend this product.
(
523 out of
600)
Customer Reviews for Govee - 150ft Permanent Outdoor LED Lights Pro - White
Customer Rating
5
Awesome lights
on September 3, 2024
Posted by: Anonymous
from Fontana, California, United States
These lights are better on person than in videos and pictures. I plan on sticking to the GOVEE Family and plan on buying a lot more lights.
Written by a customer while visiting govee.com
Customer Rating
4
Lights work great! Sticky don't
on September 3, 2024
Posted by: Kenny V
from Torrance, California, United States
I followed the instructions. Cleaned and dried all of the surfaces. Put up the lights. Next day the lights where just hanging. I eventually put up brackets around every light.
Written by a customer while visiting govee.com
Customer Rating
1
Waste of 100ft with out junction and adaptor
on September 3, 2024
Posted by: Kiran ERUVA
from Tracy, California, United States
I'm not satisfied with Govee support.
Written by a customer while visiting govee.com
Customer Rating
1
Stopped working after a week.
on September 3, 2024
Posted by: John Piper
from Charlotte, North Carolina, United States
Waiting on reply from Govee on how to proceed. Hopefully we receive a response and steps to resolve the situation soon.
Response from govee.comBy Govee, September 3, 2024
Hi there,
I'm sorry to hear that your Govee Permanent Outdoor Lights Pro stopped working after just a week. We apologize for any inconvenience this may have caused you. Our team at Govee is dedicated to providing quality products and excellent customer service.
We appreciate you reaching out to us and we are currently looking into the issue. Our team will be in touch with you shortly to provide further assistance. We value your satisfaction and we will do our best to resolve the situation as soon as possible.
Thank you for your patience and understanding. We look forward to getting your lights up and running again.
Best,
Govee Customer Service Team
I'm sorry to hear that your Govee Permanent Outdoor Lights Pro stopped working after just a week. We apologize for any inconvenience this may have caused you. Our team at Govee is dedicated to providing quality products and excellent customer service.
We appreciate you reaching out to us and we are currently looking into the issue. Our team will be in touch with you shortly to provide further assistance. We value your satisfaction and we will do our best to resolve the situation as soon as possible.
Thank you for your patience and understanding. We look forward to getting your lights up and running again.
Best,
Govee Customer Service Team
Written by a customer while visiting govee.com
Customer Rating
4
Easy install, gorgeous colors, great customization options!
on September 3, 2024
Posted by: Anonymous
from Fort Worth, Texas, United States
So excited to get to use these throughout the year! We love being able to program every light individually or use the pre-set options. The clear instructions and numerous supplies made install as easy as possible, with plenty of options to custom-fit appropriately. The only tiny complaint I have is that I can't figure out how to get more connector wires since we need more than is provided in the pack, so we can't fully complete install yet.
Written by a customer while visiting govee.com
Customer Rating
3
The app is !
on September 3, 2024
Posted by: Lisa McCLelland
from Houston, Texas, United States
The app is not easy to navigate. It is very complicated to understand what you can do with the lights on the app. I need a tutorial class.
Written by a customer while visiting govee.com
Customer Rating
4
3m tape
on September 3, 2024
Posted by: Fernando Rico
from Denton, Texas, United States
The 3m tape doesn't stick
You need to send a clip for every light to guarantee that the lights are going to stay in place
You need to send a clip for every light to guarantee that the lights are going to stay in place
Written by a customer while visiting govee.com
Customer Rating
5
on September 3, 2024
Posted by: Jody Belcher
from Merrillville, Indiana, United States
GREAT!
Written by a customer while visiting govee.com