Customer reviews from cuisinart.com
Cuisinart - Griddler Indoor Grill - Stainless Steel
Average customer rating
4.6
(1,457 Reviews)
Rating breakdown 1,457 reviews
5 Stars
1,122
4 Stars
190
3 Stars
72
2 Stars
42
1 Star
31
92%of customers recommend this product.
(
1,113 out of
1,211)
Customer Reviews for Cuisinart - Griddler Indoor Grill - Stainless Steel
Customer Rating
2
Disappointed
on August 14, 2025
Posted by: La Lanette
Gender:Female
I bought this product earlier this year, but I have to say, for the 1st time, I am terribly disappointed in a Cuisinart product. I bought it primarily for the waffle iron feature, but after using it for a while & hoping I could make it work, it just does not get hot enough on the top plate to make a golden brown waffle. I end up overcooking them. The top plate for all of the ways to use it just does not rise to the occasion either. Bottom plate gets hot enough, so maybe I got a faulty unit? I chose this product based on other customer reviews and most of them are positive. Just thought you should know.
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, August 18, 2025
Hello-
We are so sorry to hear about the trouble you’ve had with your griddler. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900350900. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the trouble you’ve had with your griddler. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900350900. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Alma J
Gender:Female
Verified Purchase:Yes
I am doing much better cooking fish on my new Griddler. my first one laster many years.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Cricketgirl
Gender:Female
Verified Purchase:Yes
It’s the right size and has replaced 3 appliances.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2
Not recommended
on August 1, 2025
Posted by: WhatsHerDing
Heat is not consistent in top and bottom plates. Bought the waffle plates too, but have to flip waffles half way through to brown both sides. Very disappointing.
Response from cuisinart.comBy cuisinart, August 1, 2025
Hello-
We are so sorry to hear the heating plate is not working. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900338567 . If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear the heating plate is not working. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900338567 . If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: MaggieMac
Gender:Female
Verified Purchase:Yes
I’m really enjoying this panini, griddle/grill. It makes grilling sandwiches and steaks, bacon, eggs and pancakes for breakfast, or just sautéing veggies easy fun and delicious! It’s easy to use, clean and store.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: J Wazz
Verified Purchase:Yes
Works well the only thing I wish was it came with the waffle grills as they are too expensive to buy separately
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
High quality grill, griddle and sandwich maker. Very versatile and easy to use. Works great!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: KOut
Gender:Female
Verified Purchase:Yes
Excellent Excellent ease of use and cleaning. Chicken, steaks and burgers are delicious using this.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com