Customer reviews from hp.com
HP - OmniBook 5 Laptop Computer 16" 2K Snapdragon X 16 GB memory;256 GB SSD - Glacier silver aluminum
Average customer rating
4.3 out of 5
4.3
(6 Reviews)
Open Ratings Snapshot
Rating breakdown 6 reviews
5 Stars
4
4 Stars
1
3 Stars
0
2 Stars
1
1 Star
0
50%of customers recommend this product. 
(
1 out of 2
)
Best Buy Privacy Policy
Customer Reviews for HP - OmniBook 5 Laptop Computer 16" 2K Snapdragon X 16 GB memory;256 GB SSD - Glacier silver aluminum
Customer Rating
5 out of 5
5
Great value for money and a work horse
on January 1, 2026
Posted by: RS John
Verified Purchase:Yes
Laptop is very fast and the best for multi tasking. I would say this laptop has the best battery power in the industry. After using all day using this for patient documentation, I had 72% left. I can literally go 2 days without charging. I wouldn't choose this for a slim laptop. GREAT BUY
I would recommend this to a friend!
Response from hp.comBy EmilyHP Customer ExperienceFebruary 26, 2026
Wow John! Thank you so much for the 5-star review! We are thrilled to hear the OmniBook 5-16 is proving to be a true 'workhorse' for your patient documentation. Thank you for the vital work you do and for choosing HP to help you get it done. 💙
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Keyboard lighting is inadequate.
on December 28, 2025
Posted by: Otto Fritz
from Ca
Verified Purchase:Yes
Keyboard light does not illuminate the character on the key. I returned the laptop.
No, I would not recommend this to a friend.
Response from hp.comBy EmilyHP Customer ExperienceFebruary 26, 2026
Hi Otto, we’re sorry to hear the keyboard visibility led to a return, as the OmniBook 5 does include a backlit keyboard (typically activated via the F5 key) to help in low-light settings.
We understand how important clear key visibility is for your workflow and hope to have the opportunity to provide you with a better experience in the future.
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (4) ratings-only reviews
Overall Customer Rating
4.8 out of 5
4.8