Customer reviews from hp.com
HP - Essential Laptop Computer 15.6" FHD Intel Core Ultra 5 12 GB memory;256 GB - Natural Silver
Average customer rating
3.8
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
4
4 Stars
2
3 Stars
2
2 Stars
2
1 Star
0
100%of customers recommend this product.
(
5 out of
5)
Customer Reviews for HP - Essential Laptop Computer 15.6" FHD Intel Core Ultra 5 12 GB memory;256 GB - Natural Silver
Customer Rating
4
Simultaneous us of touchpad and wireless mouse
on September 13, 2026
Posted by: New laptop user
Verified Purchase:Yes
Disappointed that my use of both touchpad and wireless mouse is hit and miss.
Written by a customer while visiting hp.com
Posted by: Jessica C.
from Rockland County, New York
Verified Purchase:Yes
Display appearance sleek and functional including screen size and keyboard backlight but missing touch screen. Laptop speed fast and features for personal and business use helpful
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
Verified Purchase:Yes
I’m happy with the HP Laptop I purchased.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5
Sleek designs, feel to the touch, automatically lites the keyboard with touch, etc...
on July 23, 2026
Posted by: Anonymous
from Eugene, OR 97402-1438
Verified Purchase:Yes
I am so impressed with this laptop...the look, the feel, very light weight and battery life is astounding. I have not had a laptop that was so easy to use and intigrate it with my phone. I'm not very tech savvy so this laptop makes me feel smart...I love it.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Anonymous
from Ft Wporth
Verified Purchase:Yes
Unable to get laptop to run/connected to network. How do I get help?
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Joe & DIANE
from Georgia
Verified Purchase:Yes
Purchased a new laptop for my wife - who has no need for all the "bells and whistles" I run on my laptop.
She's shopper, budget keeper, and home maker who needs access to many a website. This Laptop fits her needs to a "T"
She's shopper, budget keeper, and home maker who needs access to many a website. This Laptop fits her needs to a "T"
I would recommend this to a friend!
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (4) ratings-only reviews
Overall Customer Rating
3.3