Customer reviews from hp.com
HP - OMEN Gaming Laptop 16" WQXGA AMD Ryzen AI 9 32 GB memory;1 TB SSD Windows 11 - Black
Average customer rating
4
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
19
4 Stars
2
3 Stars
1
2 Stars
2
1 Star
5
57%of customers recommend this product.
(
8 out of
14)
Customer Reviews for HP - OMEN Gaming Laptop 16" WQXGA AMD Ryzen AI 9 32 GB memory;1 TB SSD Windows 11 - Black
Posted by: Trevor T
from Minnesota
Verified Purchase:Yes
This machine has not dissapointed in the 2 months I've had it. Runs great, looks great, feels great.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Panzer770
from Columbia, MD
Verified Purchase:Yes
It consistently crashes, even though I followed all the HP guidelines to solve the problem. Graphics are great.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5
Hp omen 16, ryzen 9 ai 365, rtx 5070, 32gb,1tb ssd
on January 13, 2026
Posted by: Rhinehart
from Oswego ny
Verified Purchase:Yes
I've had this laptop since December and I absolutely love it. It is the ap00097 and I got a great deal on it for black Friday. This thing runs so smooth, fortnite at 200 fps+ it just handles everything so well, the co pilot AI is a nice feature it helps answer any question I have. This laptop is a well made gaming laptop and can handle anything you throw at it. I recommend
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Celtickelpy
from Pikeville, TN
Verified Purchase:Yes
Nice machine fun to play
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: KYork
from Vancouver, WA
Verified Purchase:Yes
so far I think it's broken and needs to be serviced. It blows very hot air. Hotter and longer and louder than any other laptop I've ever owned. Sometimes the fan is whirring away for no discernable reason whatsoever. I have been trying to process photos using PS and I think there is a damaged graphics card. The system freezes sometimes completely where the only option is to hard boot. Sometimes, I just get an error trying to open a photo where the error says something about a bad or incompatible graphics card. My camera is crap. Looks like I'm in low light even when I'm in a bright room with the light in front of me.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: GrumpyJohn
from California
Verified Purchase:Yes
The WIFI is BAD - drops frequently on my not-ancient (but pre-WIFI-6) Google mesh WiFi. A few hours invested in researching and tweaking settings and updates helped a bit and now it gets 2/3 the speed of WIFI on my phone.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Anonymous
from Grenada
Verified Purchase:Yes
Its smooth. I thought the battery life was going to be worse bwcuase you knkw gaming laptops are not known for batter life buts it last a good bit. The screen is big enough to binge shows and play games. I dont gave a problem running any games. Its super responsive and i feel its not rhat heavy imo. All in all ita great for under 1000 i got a rtx 5060 with 16 gb dual channel ram. I dont think you can go wrong. I just hope it lasts long
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1
Good at Games. BAD at being on the internet.
on October 13, 2025
Posted by: Fenrix1445
from Seattle WA
Verified Purchase:Yes
The RealTEK Wifi6 card is trash and if you have the option to avoid it, I would do so. It will randomly just disappear and restart your system midgame or just doing nothing. Have updated all drivers and BIOS. Have scoured the web looking for a solution with none in sight. Everyone reports problems with the RealTEK cards with similar experiences of adapters just disappearing or having dialup speeds.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com