Customer reviews from hp.com
HP - essential laptop computer 15.6" hd core i5 8 gb memory;256 gb ssd - Silver
Average customer rating
4 out of 5
4
(8 Reviews)
Open Ratings Snapshot
Rating breakdown 8 reviews
5 Stars
3
4 Stars
4
3 Stars
0
2 Stars
0
1 Star
1
75%of customers recommend this product. 
(
3 out of 4
)
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Customer Reviews for HP - essential laptop computer 15.6" hd core i5 8 gb memory;256 gb ssd - Silver
Customer Rating
5 out of 5
5
Nice Laptop
on January 6, 2026
Posted by: Anonymous
Verified Purchase:Yes
Great laptop! Got a Cyber Week sale price. High Quality build, good battery life and many features. I liked it so much I bought 2!
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Power Cord falls out easily
on March 4, 2026
Posted by: Toobusy
Verified Purchase:Yes
So far, it's a great laptop. Though the screen size is the same as my previous HP laptop, everything is much bigger. Resolution makes a difference. Not a fan of the Power Button placement. Too easy to accidently hit it. Has the same flimsy base as my last HP laptop (last 1.5 yrs before the base started to crack in several places) but this one has a stronger piece on the very bottom so I hope that means it won't crack like that last one. My only big complaint is that the power cord loosens or falls out easily. I don't always realize it before my laptop goes to battery saver mode and then I find out. Sometimes it's barely loose but running on battery. Just touching it will make it go back to charging. It's only a couple weeks old and I really hope it will last longer than the previous HP that made it to just under 2 years. But with this power cord issue, I'm not sure. HP wanted my opinion - so here it is.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Poor
on April 1, 2026
Posted by: Anonymous
from Windham NH
Verified Purchase:Yes
Worse Laptop I have ever used. Problems turning power on once on keypad does not work. Would like to return who do I email for a shipping label?
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great PC
on April 6, 2026
Posted by: ldura
from chicago, IL
Verified Purchase:Yes
This PC is great it got good speed and is perfect for everyday use at home.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (4) ratings-only reviews
Overall Customer Rating
4.3 out of 5
4.3