This purchase has not been easy one. The computer took almost 6 weeks to get to me and the set up has not worked yet. The battery won't charge so I have not even been able to use it. I'm not aa computer repair person but I did not expect to start out with a new computer that is suppose to be the top of the line and have all these problems. I can't even get it register to use the warrenty.
Laptop itself is a good product for a reasonable price. A major problem was preloaded One Drive which automatically forced cloud backups into a very small 5GB storage, which when full almost immediately caused problems opening many files. Many people do not want to put their data in the cloud, encrypted or not, as they do not trust its privacy, or else, do not want to pay for a forced upgrade to a larger storage.
I am very pleased with the general usage, fast and comfortable. However, when I set up my computer Microsoft took it over and I had problems with the one drive. I called HP support and was transferred several times, and much to my disappointment, no help was given.
Beautiful, well built, well equipped, and well priced machine. Set up and personalization went very smoothly. Very comfortable keyboard. Love the overall performance. But...Keeps interrupting my work "reminding" me to set up features I don't want/need. AI seems "opt out" rather than opt in. I'm still learning. Bottom line, very favorable experience so far.
I purchased this laptop during the black Friday sale on 11/25. It did not ship until Dec 22nd and my son barely got it in time for Christmas. I read reviews on how these laptops were touchscreen and great and my son's is neither.
This laptop delivers excellent quality and performance for home business use. It strikes a great balance between mid and high-end features, has an ideal size, and feels solidly built throughout.
I'm disappointed with this laptop. I play very simple point and click games and it glitches and slows down. The graphics card should have no issues keeping up. I've had laptops with less processing power and built in graphics card with no issues. I could have got a laptop for much less money to do what I need.