Customer reviews from startech.com
StarTech.com - USB-C Adapter - HDMI/VGA, 100W PD, SD Reader, 30cm Cable (DKT30CHVAUSP)
Average customer rating
3
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
2
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
2
Customer Reviews for StarTech.com - USB-C Adapter - HDMI/VGA, 100W PD, SD Reader, 30cm Cable (DKT30CHVAUSP)
Customer Rating
1
Contacting support
on March 29, 2022
Posted by: AlanCastell
Chromebook to this adapter and then client using the VGA with no success. Horrible product at this point as we have a large percentage of issues out of the 25 of these we purchased. Contacting Startech now to see if they can help as our client is not happy.
Response from startech.comBy Atha, Customer Support, March 29, 2022
Thank you for taking the time to leave a review for our DKT30CHVAUSP. This is not expected behavior for our DKT30CHVAUSP. I see one of our technical advisors is currently working with you on gathering information on the setup and assisting with the reported issue.
Written by a customer while visiting startech.com
Customer Rating
5
Works as Expected
on January 18, 2022
Posted by: CRY42
I have had this Multiport Adapter over a year and it has worked as expected and very flexible as to interfaces.
Written by a customer while visiting startech.com
Customer Rating
5
Has everything I need in a compact package
on November 4, 2021
Posted by: fanfdesalpes
Plus, having bought several startech adapters, I can be confident that they know what they talk about in terms of compatibility.
Written by a customer while visiting startech.com
Customer Rating
1
Doesn't work - advisor also could not help
on May 12, 2021
Posted by: Andrew1
I'm trying to use with my pc though when using to connect to HP screen it disables sound . Help via CHAT no help at all
Response from startech.comBy Dan, Customer Support, May 12, 2021
Hi Andrew,
We apologize for the issues you are experiencing with our travel dock. This sounds related to playback devices changing when connecting the screen. To change this, Please right click the audio icon in the Windows taskbar, select "Sounds". When a new window pops up, please select the "Playback" tab and set the default device to whichever you want audio to come from.
If that does not help, please don't hesitate to contact us and we can try to help further, we even offer free remote support.
We apologize for the issues you are experiencing with our travel dock. This sounds related to playback devices changing when connecting the screen. To change this, Please right click the audio icon in the Windows taskbar, select "Sounds". When a new window pops up, please select the "Playback" tab and set the default device to whichever you want audio to come from.
If that does not help, please don't hesitate to contact us and we can try to help further, we even offer free remote support.
Written by a customer while visiting startech.com