Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8 out of 5
4.8
(30,225 Reviews)
Open Ratings Snapshot
Rating breakdown 30,225 reviews
5 Stars
25,928
4 Stars
3,421
3 Stars
567
2 Stars
153
1 Star
156
85%of customers recommend this product. 
(
943 out of 1,104
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
4 out of 5
4
Ease of use
on April 27, 2026
Posted by: Barneysmom
[This review was collected as part of a promotion.] I use my galaxy s25 ultra mostly for texting, photos and social media. Very easy to use. The AI that it has is a little confusing and the pictures it makes of me creep me out a bit. I like the design and the camera
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
An excellent option
on April 27, 2026
Posted by: Badnerd14
[This review was collected as part of a promotion.] The phone offers excellent performance and speed; furthermore, it features a fabulous camera and, above all, boasts one of the best AI technologies currently available.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great overall product
on April 27, 2026
Posted by: Landmam
[This review was collected as part of a promotion.] Enjoy using my S25 Ultra for everything, watching videos/ shows, using galaxy AI to look things up.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has excellent quality
on April 27, 2026
Posted by: Badnerd14
[This review was collected as part of a promotion.] The phone offers excellent performance and speed; furthermore, it features a fabulous camera and, above all, boasts one of the best AI technologies currently available.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy transfer from s22 to s25
on April 27, 2026
Posted by: FINEASSWINE
[This review was collected as part of a promotion.] Use my phone for gaming and phone calls. Never a drop call. Games run smoothly
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone
on April 27, 2026
Posted by: Moonlover
[This review was collected as part of a promotion.] Great phone just wish it had more upgrades than it does from the 24 ultra. Was hoping for more camera improvements than there were. Faithful samsung user alway buy them at pre sale. Would have bought the 26 ultra if they offered the same promotions as previously when they released the new phones. I do have tobsay I luke the ai feature when researching things.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone on the market
on April 27, 2026
Posted by: Galaxy4ever
[This review was collected as part of a promotion.] The only phone better than the S25 Ultra is the S26 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Classic style
on April 27, 2026
Posted by: Tucker4
[This review was collected as part of a promotion.] Moved up to the S25 Ultra recently, lots more features available. Love the actual size of the phone. Galaxy AI is intriguing and I'm planning on trying all the new tasks.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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