Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(30,545 Reviews)
Rating breakdown 30,545 reviews
5 Stars
26,147
4 Stars
3,454
3 Stars
589
2 Stars
168
1 Star
187
86%of customers recommend this product.
(
1,139 out of
1,330)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Durable and Awesome
on October 14, 2026
Posted by: Gabby956
[This review was collected as part of a promotion.] I chose to get the S25 Ultra due to its great pics, screen and hearing availability adjustments, and durability. Love the size of the screen and side option tabs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love this product.
on October 14, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] I chose my galaxy long ago when the 1st one was released and ive had every version released since. My 25 ultra is just another great product from Samsung and I truly look forward to trying my next device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on October 14, 2026
Posted by: Armstead91
[This review was collected as part of a promotion.] Great phone even tho it does over heat drop the phone so many times screen hasn't to Crack on me yet fingers crossed the 26s is even better maybe a longer battery i love i can pick up where I left off when my fone died also keep talking while on the net still the best one I brought and the last decade
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone!
on October 14, 2026
Posted by: BoardGameGeek
[This review was collected as part of a promotion.] I love this phone. I chose this specifically for its camera since I like to travel but dont want to carry a heavy camera bag. I love the stylus for taking notes and marking up pictures as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my s25 ultra
on October 14, 2026
Posted by: Scotty
[This review was collected as part of a promotion.] I have chosen to continue using Samsung Galaxy devices primarily for three reasons: their user-friendly interface, their consistent reliability, and their integration of cutting-edge technology that keeps both me and my device up-to-date.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Cameras
on October 14, 2026
Posted by: SamsungLover
[This review was collected as part of a promotion.] I chose the Samsung Galaxy 23S Ultra cellphone. I liked the features that it offered. It takes wonderful and clear photos, which I take a lot. I use my phone to check all my emails, more so thany laptop. I use it to surf the web for shops, medical information, music and addresses. It always gives me great information. I'm very pleased with my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it but..
on October 14, 2026
Posted by: VeeRica
[This review was collected as part of a promotion.] Received the s25 ultra as a replacement for my s23 ultra that gave up on me. Didn't know i was getting the upgraded model but I am very happy with it. It has great front/back cameras. Just miss the rounded screen edges
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Its just okay!
on October 14, 2026
Posted by: Daddydiamond
[This review was collected as part of a promotion.] I chose the S25 Ultra because I really enjoy the freedom of android and this is the flagship phone. The battery life sucks and its disappointing to me. I cant use all the features because the battery will be dead in 4 hours. I think im going to try a Google phone next.
Value
3
Response from Samsung USBy R&R Team, October 15, 2026
Hi Daddydiamond, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are pleased to hear that you are happy with the capabilities of your device, as well as the different ways you can customize the settings to your usage. We have provided links to resources to help you maximize the battery life of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US