Customer reviews from hauslane.com
Hauslane - 30 inches - Externally Vented - Under cabinet Range Hood - White
Average customer rating
4.8
(363 Reviews)
Rating breakdown 363 reviews
5 Stars
298
4 Stars
58
3 Stars
7
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
303 out of
304)
Customer Reviews for Hauslane - 30 inches - Externally Vented - Under cabinet Range Hood - White
Customer Rating
5
Great product, great customer service!
on July 14, 2023
Posted by: B4Miata
from Charlotte NC
I've had the UC-PS38 for over a year and have been very pleased with its performance and features. When the auto-clean feature began misbehaving I called customer service. They suggested a fix to the problem and sent me the necessary parts. I was able to install the parts with the help of a provided video and now the hood is performing as it should. I highly recommend this hood.
Written by a customer while visiting hauslane.com
Posted by: timo
from Florida, USA
Verified Purchase:Yes
I bought this 3weeks ago and had it installed for 2 weeks. The 940 CFM is great power and I love the kitchen odorless. We did a lot of stir-and-fry and the range hood makes a big difference comparing to our Samsung microwave. I haven't tried the self-clean yet as it's just 2 weeks.
(click to see the video)
Written by a customer while visiting hauslane.com
Customer Rating
5
Great product
on July 12, 2023
Posted by: Arsanious
from California
Great product and has strong dual motor. No more food smell in my house and the self cleaning feature is a huge game changer.
Written by a customer while visiting hauslane.com
Customer Rating
5
Great product
on July 12, 2023
Posted by: Pola
Great product and has strong dual motor . No more food smell in my house and the self cleaning feature is a huge game changer.
I would recommend this to a friend!
Written by a customer while visiting hauslane.com
Customer Rating
5
Works well
on July 6, 2023
Posted by: Michelle 20011
from Vancouver ,WA
When the water pump has some problem, I call their customer service, they help me to fix it
I would recommend this to a friend!
Written by a customer while visiting hauslane.com
Posted by: Shri
from Atlanta
Verified Purchase:Yes
I bought this range hood a month ago and so far i have no issues with this product. I will post another review as I use it for few more months.
I would recommend this to a friend!
Written by a customer while visiting hauslane.com
Customer Rating
5
Installer messed up, Hauslane to the rescue!!!
on May 26, 2023
Posted by: Btribe
from Remote Northern Ontario
Ran into a problem with the installation of this unit. The installer really messed up, so much that it rendered the self cleaning feature useless. When contacting Hauslane their customer service was very prompt and helpful. Upon. realizing the severity of the problem they still went the extra mile and are sending me out a replacement! This is unexpected as the issue is not their fault and they are going way past expectation to ensure satisfaction.
By far one of the best customer service experiences in a long time if not, ever!
I would recommend this to a friend!
Written by a customer while visiting hauslane.com
Customer Rating
3
Decent product, part failures but good support
on May 16, 2023
Posted by: HACDLT
from Gilbert, AZ
Product bought end of 2018. Good quality, decent sound. Takes a bit to clan but self-cleaning feature helps. Unfortunately, the self-cleaning pump failed but Hauslane was able to provide a replacement after writing this review. The assistance is appreciated.
Written by a customer while visiting hauslane.com