Customer reviews from startech.com
StarTech.com - DK30C2DAGPD USB-C Adapter - Dual 4K DisplayPort, 2x USB-A, 100W PD 3.0, GbE
Average customer rating
2.8
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
1
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
2
Customer Reviews for StarTech.com - DK30C2DAGPD USB-C Adapter - Dual 4K DisplayPort, 2x USB-A, 100W PD 3.0, GbE
Customer Rating
5
4k@60Hz and charging
on May 19, 2020
Posted by: darkknight75
It took a few weeks searching for the right docking station for me.
I need 4k@60Hz and power delivery. This enables me to interchange two laptops at the same monitor using just one single USB-C cable.
This docking station is the first one that fulfilled my requirement.
It is essential to read the docs.
The device takes 15watts for itself. This means if you are using e.g. a 65w power supply, there will only be 50w available to the notebook. I solved the issue by buying an additional 112w USB-C power supply, offering enough reserves for both the power unit and the dock. Both notebooks charge fast.
Highly recommended product if your notebook supports USB-C alt mode.
I need 4k@60Hz and power delivery. This enables me to interchange two laptops at the same monitor using just one single USB-C cable.
This docking station is the first one that fulfilled my requirement.
It is essential to read the docs.
The device takes 15watts for itself. This means if you are using e.g. a 65w power supply, there will only be 50w available to the notebook. I solved the issue by buying an additional 112w USB-C power supply, offering enough reserves for both the power unit and the dock. Both notebooks charge fast.
Highly recommended product if your notebook supports USB-C alt mode.
Written by a customer while visiting startech.com
Customer Rating
1
Dual Display Great... Power No...
on May 23, 2019
Posted by: KevinD
i bought 4 of these for my work area as we upgraded laptops. Also have 4, 60w power supplies that work fine with the laptops. However, there is NO POWER DELIVERY when the USB C power supply is plugged into the Power delivery port. Not very useful at this point as the PC"s just bought have just 1 USB C port.
Response from startech.comBy Sam, Customer Support, May 31, 2019
Thank you for your review of DK30C2DAGPD. We're sorry that it's been having problems with power delivery. The dock itself is powered by your laptop's power adapter. It reserves a small amount of the power for itself, and the remainder goes to your laptop. If your laptop deems the power that gets through to be too little, it will not charge.
Some laptop manufacturers have released updates to address this problem and allow laptops to accept lower amounts of power, so we recommend making sure your laptop is fully updated with the manufacturer's website. If you need further assistance, please reach out to our Technical Advisors at www.startech.com/support. We're available 24 hours a day, 5 days a week, to provide support.
Some laptop manufacturers have released updates to address this problem and allow laptops to accept lower amounts of power, so we recommend making sure your laptop is fully updated with the manufacturer's website. If you need further assistance, please reach out to our Technical Advisors at www.startech.com/support. We're available 24 hours a day, 5 days a week, to provide support.
Written by a customer while visiting startech.com
Customer Rating
4
Work as intended
on February 18, 2020
Posted by: ulejas
This replaced the terrible docks that Dell is currently delivery to their customers. I won't start down that path.
This dock works well, displays dual screens and can had the UltraSharp Dell monitors. Ethernet and USB works good.
As the person that 1 stared this actually. I'm not sure how he/she actually thought it would charge the laptop too. That should have been obvious.
This dock works well, displays dual screens and can had the UltraSharp Dell monitors. Ethernet and USB works good.
As the person that 1 stared this actually. I'm not sure how he/she actually thought it would charge the laptop too. That should have been obvious.
Written by a customer while visiting startech.com
Customer Rating
1
Never delivers power pass through
on November 11, 2023
Posted by: dontbuystartech
This dock, and I have tried and tested a few of them, has never worked to deliver power pass through. I went out and bought all new cables (240W capable) and a 100 W charger, these docks are a serious disappointment.
Response from startech.comBy Customer Support, November 13, 2023
Thank you for taking the time to leave a review for our DK30C2DAGPD. We are sorry to hear that you experienced difficulty with DK30C2DAGPD as this is not expected behavior for our USB-C multiport adapter. Our Technical Advisors will be reaching out to you shortly.
Written by a customer while visiting startech.com