Customer reviews from startech.com
StarTech.com - Triple 4K USB C Dock - DP/HDMI, 100W PD (DK30CH2DEP)
Average customer rating
2.9
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
6
4 Stars
2
3 Stars
2
2 Stars
3
1 Star
6
Customer Reviews for StarTech.com - Triple 4K USB C Dock - DP/HDMI, 100W PD (DK30CH2DEP)
Customer Rating
5
It's working great!
on August 2, 2024
Posted by: tiga2000
I'm using this as a dock for my Mac and a single external monitor. It's working great, as the older DisplayLink dock I had only supports 30hz out, while this one supports 60hz, and it also charges my Mac! I mainly use a dock because I switch between my work and my personal laptop, across 2 different desks, so instead of a KVM switch I decided that a dock worked better. I also don't have space to put 2 laptops side-by-side. So this was perfect
Written by a customer while visiting startech.com
Customer Rating
1
AVOID THIS PRODUCT AT ALL COSTS!
on February 6, 2025
Posted by: strartechistrash
Trash component that doesn't tell you if it's on or off? How do you not have driver bundles, instead we need to pick up individual drivers on something that should be plug and play.. this product is going back to IT because it's trash
Response from startech.comBy Lukas, Customer Support, February 7, 2025
We apologize for any inconvenience you may have had with our DK30CH2DEP. You are correct, our dock uses a DisplayLink chipset to power the external displays and does require a driver which can be found on our Drivers & Downloads tab. You can also find an off/off switch at the rear of the dock next to the power jack with clear ON/OFF markings to indicate if the dock is powered on or is offline. Please feel free to reach out to our support if you require any assistance.
Written by a customer while visiting startech.com
Customer Rating
2
Average Dock - Missing some features
on March 2, 2025
Posted by: Martin W
The biggest warning I can give, is Night Light (Night mode) on windows will not goto monitors docked to most StarTech products. A small thing but can be a deal breaker for many users that IT support.
So if you think it might be a thing for your company, try shopping about / testing docks first!
So if you think it might be a thing for your company, try shopping about / testing docks first!
Response from startech.comBy Lukas, Customer Support, March 7, 2025
Thank you for taking the time to leave a review for our DK30CH2DEP. You are correct that the Night Light feature in Windows will not work with our dock, as this is not supported with the DisplayLink Graphics drivers used by the docking station. We apologize for the inconvenience.
Written by a customer while visiting startech.com