Customer reviews from startech.com
StarTech.com - Triple 4K USB C Dock - DP/HDMI, 100W PD (DK30CH2DEP)
Average customer rating
2.9
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
6
4 Stars
2
3 Stars
2
2 Stars
3
1 Star
6
Customer Reviews for StarTech.com - Triple 4K USB C Dock - DP/HDMI, 100W PD (DK30CH2DEP)
Customer Rating
5
Great docking station
on August 24, 2021
Posted by: Andrea
This is an excellent option for my home office setup. It's consistent and reliable.
Written by a customer while visiting startech.com
Customer Rating
5
Ordered for large Cyber Security Company
on September 23, 2019
Posted by: IT Specialist
We started purchasing these for our organization 2 Quarters ago and they work GREAT! Enough USB ports for peripherals, enough power delivery over TB3 to sustain even our high powered workstations (Dell Precision 5500 Series) and it works with our Dev teams MacBook Pro (Touchbar) systems. we ordered about 100 of these in all from our partner and I believe that we only ended up with a single defective unit.
Written by a customer while visiting startech.com
Customer Rating
5
Works Perfectly
on January 6, 2020
Posted by: DrKevin
It does exactly what it says it will do. Perfectly. After unsuccessfully trying to get 2 different Dell docks to work with a Dell Inspiron, I switched to the DK30CH2DEP and have enjoyed perfect performance. I recommend this product.
Written by a customer while visiting startech.com
Customer Rating
5
Wonderful Dock
on May 22, 2020
Posted by: HappyCustomer
This is my second TRIPLE Monitor dock. Moved my first one to a remote office I use and upgraded to this one to have USB-C charge cable for my MacBook Pro. I had a small glitch with the driver BUT the 24 hour support was amazing. I called after midnight and Brandon listened and the took me through a series of troubleshooting steps. In no time I was up and going and issue resolved. Thanks for the superb support and for the knowledgeable process. That was an unexpected surprise the night before I really needed a fully functional office again. I recommend the product and the customer support. Thank you.
Written by a customer while visiting startech.com
Customer Rating
5
Works Great with Dual 2K@120Hz Monitors
on November 9, 2020
Posted by: STRICQ
This is the third dock I attempted to get working with my HP zBook G5. It's also the first one that works perfectly. I run 2 2K (2560x1440 at 120Hz) monitors with no issues. All USB ports work, laptop charging, Ethernet, all work. I don't move my laptop often, but when I do, I absolutely love that I only have one cable to unplug and done.
Written by a customer while visiting startech.com
Customer Rating
2
only 2 monitors display using my chromebook
on May 2, 2021
Posted by: conway1308
I just bought this and hooked it up to my chromebook Version 91.0.4472.25 asus c302c.
Only the 2 monitors display and the native monitor. Otherwise everything else seems to work fine. Disappointed.
Response from startech.comBy Dan, Customer Support, May 4, 2021
We apologize that things are not working for you right now. We are reaching out to see if we can help resolve the display issue.
Written by a customer while visiting startech.com
Customer Rating
2
Flaky DP connection, sound intermittant
on January 17, 2023
Posted by: Golfn1964
This was a corporate device, so had to use. Works most of the time, but with a corporate laptop, I have to get permission to install additional software that may help with DP issues, although Windows 11 should address them natively. Right now, my 32 LG FHD display is not being seen correctly, displaying 640 x480, while my Acer 27" is fine. Makes zero sense as it was working yesterday!!
Response from startech.comBy Atha, Customer Support, January 18, 2023
Thank you for taking the time to leave a review for our DK30CH2DEP. We are sorry to hear that you experienced difficulty with DK30CH2DEP as this is not expected behavior for our docking station. Our Technical Advisors will be reaching out to you shortly.
Written by a customer while visiting startech.com
Customer Rating
1
Have had multiple issues
on August 15, 2023
Posted by: danc2000
This is the second startech.com dock I've owned, and both have had significant issues. This one frequently shuts itself down if I'm in the middle of an activity that is a high load (hosting a Zoom meeting, with multiple applications running and multiple monitors). I get that's a high load, but it's exactly the reason you need dock.
Response from startech.comBy Atha, Customer Support, August 17, 2023
Thank you for taking the time to leave a review for our DK30CH2DEP. We are sorry to hear that you experienced difficulty with DK30CH2DEP as this is not expected behavior for our docking station. Our Technical Advisors will be reaching out to you shortly.
Written by a customer while visiting startech.com