Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Tab S10 Ultra - 14.6" 1TB - Wi-Fi - with S-Pen - Platinum Silver
Average customer rating
4.8
(951 Reviews)
Rating breakdown 951 reviews
5 Stars
837
4 Stars
76
3 Stars
17
2 Stars
9
1 Star
12
92%of customers recommend this product.
(
239 out of
260)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Tab S10 Ultra - 14.6" 1TB - Wi-Fi - with S-Pen - Platinum Silver
Customer Rating
5
Pleasantly surprised
on December 5, 2025
Posted by: Araemus
[This review was collected as part of a promotion.] I was more than surprised by all the features in this tablet. I can't do without it now. The Galaxy AI is far more helpful than I would have thought. I use it multiple times a day now.
Value
5
Written by a customer while visiting Samsung US
Posted by: Bulent
from Raleigh, NC
Expertise:Expert
Verified Purchase:Yes
I've been using Samsung S6 Lite. I recently purchased the Samsung Galaxy Tab S10 Ultra, and I couldn’t be more satisfied with my decision. This tablet has exceeded my expectations in several key areas.
Display & Screen Size:
The large screen size is absolutely stunning and perfect for multitasking, streaming, and creative work. The vibrant AMOLED display ensures crisp visuals and vibrant colors, making every detail pop.
The large screen size is absolutely stunning and perfect for multitasking, streaming, and creative work. The vibrant AMOLED display ensures crisp visuals and vibrant colors, making every detail pop.
S Pen Integration:
The S Pen is a game-changer. It’s incredibly responsive, feels natural in the hand, and enhances productivity, whether I’m jotting down notes, sketching, or annotating documents. The precision it offers is unmatched.
The S Pen is a game-changer. It’s incredibly responsive, feels natural in the hand, and enhances productivity, whether I’m jotting down notes, sketching, or annotating documents. The precision it offers is unmatched.
Performance:
Speed is another highlight of this device. Whether I’m switching between apps or handling resource-intensive tasks, the Galaxy Tab S10 Ultra handles everything with ease. It’s smooth, efficient, and reliable.
Speed is another highlight of this device. Whether I’m switching between apps or handling resource-intensive tasks, the Galaxy Tab S10 Ultra handles everything with ease. It’s smooth, efficient, and reliable.
Overall Experience:
In addition to the hardware, Samsung’s software ecosystem complements the device perfectly. Features like Samsung DeX and seamless integration with other Samsung devices make it versatile for both work and leisure.
In addition to the hardware, Samsung’s software ecosystem complements the device perfectly. Features like Samsung DeX and seamless integration with other Samsung devices make it versatile for both work and leisure.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, January 15, 2025
Hi Bulent, we appreciate your feedback on your Samsung Galaxy Tab S10 Ultra. We are thrilled to hear that you are so pleased with the functionality of your newly upgraded tablet. We hope you have also found time to explore the Galaxy AI features of your new tablet that can add additional functionality for you every day. We have provided a link to the full manual for your device to help you with these features, and continuing to explore the capabilities of your new device. We have also shared a link to the Samsung Support Team if you have any questions as you continue using your new tablet or any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
No charger
on April 29, 2025
Posted by: PRLuis
Expertise:Beginner
How do you sell an expensive product and not give them a charger?
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
4
Value
2
Response from Samsung USBy R&R Team, April 30, 2025
Hey PRLuis, we appreciate you sharing your thoughts about your Samsung Galaxy Tab S10 Ultra with us. We completely understand how frustrating it can be when your new device is not meeting your expectations. We have stopped providing charging adapters with new devices in an effort to reduce electronic waste. You can always use charging adapters from previous purchases to charge your device. We have provided a link to the Samsung Support Team if you have questions about this initiative or are in need of a charging adapter. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Do not waste your money
on March 26, 2025
Posted by: Ronnie
Do not waste your money on this product. Purchased in February 2025, and the Wifi and Bluetooth have stopped multiple times on it's own and I have had to go through multiple resets to get them to start again. Now, I can't get the WiFi or the Bluetooth to start, even after a factory reset. I have tried requesting a service, but the web page can never complete the request, and all customer service wants to do is send you links that have nothing to do with the problem. I have also tried going to a Samsung service center, but they do not work on devices that do not have cellular service. I recommend any other manufacturer because Samsung has been giving me the runaround for 2 weeks. They have put out a faulty product, and they do not want to make it right.
Response from Samsung USBy R&R Team, March 26, 2025
Hello Ronnie, we appreciate you sharing your experience of your Samsung Galaxy Tab S10 Ultra with us. We know how frustratin git is when you are attempting to restore the intended functionality of your device. We have provided a range of resources to help you resolve this including a link directly to the Samsung Support Team to help you with repair and warranty options for your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Massive and smooth
on March 18, 2025
Posted by: S10UltraEnjoyer
[This review was collected as part of a promotion.] The S10 Ultra has a massive screen and with its great specs it ensures seamless actions accross apps for a satisfyingly smooth and immersive experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Mediatek processor is garbage.
on November 24, 2024
Posted by: Samfan
Mediatek chipser is worse than last generation. They don't even list it in specs because it's a huge downgrade.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy Social Commerce, November 25, 2024
Thanks for reaching out to us, Samfan! We see that you reached out to share your feedback on the Galaxy Tab S10 Ultra. The Galaxy Tab S10 Ultra offers a stunning 14.6-inch display with a resolution of 2960 x 1848 (WQXGA+), making it perfect for multimedia consumption and productivity. Weighing just 1.58 lbs, it is available in two attractive colors: Moonstone Gray and Platinum Silver. Powered by the MediaTek Dimensity 9300+ processor with an octa-core configuration (4 cores at 3.25 GHz and 4 cores at 2.0 GHz), this tablet delivers robust performance. We'd like to gather some information regarding what you are experiencing. Please reach out to us at Samsung Support so that we can further assist you. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Memphis, TN
Expertise:Intermediate
Verified Purchase:Yes
Its my 1st time shopping on here and my 1st tablet and i freaking love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: John
from Seattle, WA
Expertise:Expert
Verified Purchase:Yes
Truly the best tablet on the market. Even more so than the iPad Pro 13-inch. You’re buying the Ultra because you want a huge screen. This has that and the aspect ratio allows for media consumption like YouTube and Netflix (as well as viewing two apps side by side) just incredible. And to me, it’s so much larger than the biggest iPad offering that to me it’s not really even a direct competitor. Plus, the S Pen comes included, so with the right trade-in you’re looking at buying the best tablet on the market for far, far less than any iPad Pro.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US