Customer reviews from oxo.com
OXO - Brew 9 Cup Coffee Maker - Black
Average customer rating
4.4
(455 Reviews)
Rating breakdown 455 reviews
5 Stars
302
4 Stars
81
3 Stars
33
2 Stars
23
1 Star
16
97%of customers recommend this product.
(
254 out of
263)
Customer Reviews for OXO - Brew 9 Cup Coffee Maker - Black
Customer Rating
5
Excellent! Highly recommended
on June 4, 2025
Posted by: Will
Makes great-tasting coffee, easy to use, visually appealing. Also easy to clean, although it could be improved with some sort of vent for air drying.
Written by a customer while visiting oxo.com
Customer Rating
5
The Best Coffee Maker I have ever owned
on May 14, 2025
Posted by: Anonymous
I bought my first OXO 9 cup in 2017. It quit working after almost 2 years. OXO sent me a new one, free of charge in 2019. I have been using it ever since without any issues. It makes the best coffee, by far, of any coffee maker I have ever owned. It heats to just the right temperature so that the flavor gets fully extracted. It tastes as good as a pour over. It is relatively quick and has worked great for 6 years without any issues. I am very picky about my coffee and OXO doesn't disappoint. My only complaint is that the carafe doesn't keep the coffee warm for very long.
Written by a customer while visiting oxo.com
Customer Rating
1
Not worth it
on April 11, 2025
Posted by: Anonymous
I was so excited after doing so much research that I had chosen a great coffee maker. First thing I noticed is the coffee doesn't seem to be very hot which worsens as you add milk or cream of course. But the worst issue and reason I will be returning this product is it drips coffee after brewing has completed. Supposed to be a pause and pour feature which evidently doesn't really work. It drips even after brew cycle is completed and the freshness timer starts making a huge drip mess daily. Don't waste your money
Written by a customer while visiting oxo.com
Customer Rating
5
Impressed with quality but mystified by one engineering deficiency
on March 3, 2025
Posted by: Errol R.
I am very favorably impressed by the quality of the materials used and the workmanship. The engineering is also generally excellent. Which makes it all the more surprising that there is an engineering deficiency of the aesthetically attractive and well constructed carafe. It is impossible to pour out all the contents of the carafe! It isn't a lot. . . . perhaps a tablespoon of coffee. But it is even difficult to get it all out when you take the screw cap off and turn the carafe upside down! There is no reason why this need be so. A minor reshaping of the interior neck/cap area could eliminate the problem.
Written by a customer while visiting oxo.com
Customer Rating
5
Great coffee maker
on February 23, 2025
Posted by: Sharon P.
Works great! So nice to smell coffee brewing when I wake up in the morning. And the coffee is delicious!
Written by a customer while visiting oxo.com
Customer Rating
5
Still an excellent coffee maker
on January 2, 2025
Posted by: Anonymous
We had a previous version of the 9-cup coffee maker, and it was great, but this one has some improvements that make it even better. There is venting on the top over where the hot water goes into the basket, so this reduces condensation from accumulating on the top of the carafe. Why did we get rid of our old one? The base began to overheat, even when the coffee maker wasn't being used.
Written by a customer while visiting oxo.com
Customer Rating
2
I switched from a Bonavita
on January 1, 2025
Posted by: Charlie M.
I switched from a Bonavita coffee maker to the Oxo based on reviews and the price point, and the quality of the same coffee I was brewing with the other machine is significantly worse. The quality from the Oxo machine is similar to coffee I have had from significantly cheaper machines, which is incredibly disappointing.
Written by a customer while visiting oxo.com