Customer reviews from oxo.com
OXO - Brew 9 Cup Coffee Maker - Black
Average customer rating
4.4
(455 Reviews)
Rating breakdown 455 reviews
5 Stars
302
4 Stars
81
3 Stars
33
2 Stars
23
1 Star
16
97%of customers recommend this product.
(
254 out of
263)
Customer Reviews for OXO - Brew 9 Cup Coffee Maker - Black
Customer Rating
1
Very disappointed
on January 9, 2026
Posted by: Anonymous
Based on wirecutter , we had high expectations.
Coffee is lukewarm, and tastes like plastic. Our cheap single cup makes better, do not believe the hype will be returning after one use.
Written by a customer while visiting oxo.com
Customer Rating
2
2 years and it's done
on December 31, 2025
Posted by: Anonymous
I bought an OXO in the hopes of it lasting longer than your average walmart-bought coffee maker. I won't be making that mistake again. After 2 years the brewer is leaking clear where it should be brewing coffee. i won't splurge again
Written by a customer while visiting oxo.com
Customer Rating
1
Dishonest company
on December 24, 2025
Posted by: Anonymous
I wrote a review panning this coffee maker. It has not been put on the website. Do you only print positive reviews?
Written by a customer while visiting oxo.com
Customer Rating
5
A decade of GREAT coffee!
on November 11, 2025
Posted by: Anonymous
Hubby blanched at cost but high praise in reviews from experts swayed him. This has been or daily coffee maker for 10 years and you can get replacement parts!!! It even tells you when to descale it! We have bought 2 new carafes as we drop stuff and the seals loosen so it does not keep coffee hot but this is way better than buying a whole new coffee maker!
Written by a customer while visiting oxo.com
Customer Rating
5
It has good improvements over
on September 5, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] It has good improvements over my first 2016 model.
Written by a customer while visiting oxo.com
Customer Rating
2
coffee is not hot
on August 22, 2025
Posted by: Anonymous
The coffee is not hot when it is brewed and after 5-10 min in the carafe it is almost lukewarm. There is not a way to adjust the temp either. we are very unhappy. I have to warm my milk separately to have a piping hot cup of coffee.
Written by a customer while visiting oxo.com
Customer Rating
4
😵💫Reset?
on July 17, 2025
Posted by: Jae
Great coffee, attractive on the counter, however, a little difficult to clean properly. A
S recommended, I descaled and now the red exclamation point won’t go off. Small bananas, but somewhat annoying for a newer and pricy item.
S recommended, I descaled and now the red exclamation point won’t go off. Small bananas, but somewhat annoying for a newer and pricy item.
Written by a customer while visiting oxo.com
Customer Rating
5
Great Brewer
on June 25, 2025
Posted by: Ryan M.
[This review was collected as part of a promotion.] The insulated carafe is an immediate upgrade from heated glass of the past.
The coffee tastes great.
The coffee tastes great.
Written by a customer while visiting oxo.com