Customer reviews from startech.com
StarTech.com - Triple 4K USB C Dock - DP/HDMI, 100W PD (DK30CH2DEP)
Average customer rating
2.9
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
6
4 Stars
2
3 Stars
2
2 Stars
3
1 Star
6
Customer Reviews for StarTech.com - Triple 4K USB C Dock - DP/HDMI, 100W PD (DK30CH2DEP)
Customer Rating
2
Average Dock - Missing some features
on March 2, 2025
Posted by: Martin W
The biggest warning I can give, is Night Light (Night mode) on windows will not goto monitors docked to most StarTech products. A small thing but can be a deal breaker for many users that IT support.
So if you think it might be a thing for your company, try shopping about / testing docks first!
So if you think it might be a thing for your company, try shopping about / testing docks first!
Response from startech.comBy Lukas, Customer Support, March 7, 2025
Thank you for taking the time to leave a review for our DK30CH2DEP. You are correct that the Night Light feature in Windows will not work with our dock, as this is not supported with the DisplayLink Graphics drivers used by the docking station. We apologize for the inconvenience.
Written by a customer while visiting startech.com
Customer Rating
1
AVOID THIS PRODUCT AT ALL COSTS!
on February 6, 2025
Posted by: strartechistrash
Trash component that doesn't tell you if it's on or off? How do you not have driver bundles, instead we need to pick up individual drivers on something that should be plug and play.. this product is going back to IT because it's trash
Response from startech.comBy Lukas, Customer Support, February 7, 2025
We apologize for any inconvenience you may have had with our DK30CH2DEP. You are correct, our dock uses a DisplayLink chipset to power the external displays and does require a driver which can be found on our Drivers & Downloads tab. You can also find an off/off switch at the rear of the dock next to the power jack with clear ON/OFF markings to indicate if the dock is powered on or is offline. Please feel free to reach out to our support if you require any assistance.
Written by a customer while visiting startech.com
Customer Rating
5
It's working great!
on August 2, 2024
Posted by: tiga2000
I'm using this as a dock for my Mac and a single external monitor. It's working great, as the older DisplayLink dock I had only supports 30hz out, while this one supports 60hz, and it also charges my Mac! I mainly use a dock because I switch between my work and my personal laptop, across 2 different desks, so instead of a KVM switch I decided that a dock worked better. I also don't have space to put 2 laptops side-by-side. So this was perfect
Written by a customer while visiting startech.com
Customer Rating
1
Have had multiple issues
on August 15, 2023
Posted by: danc2000
This is the second startech.com dock I've owned, and both have had significant issues. This one frequently shuts itself down if I'm in the middle of an activity that is a high load (hosting a Zoom meeting, with multiple applications running and multiple monitors). I get that's a high load, but it's exactly the reason you need dock.
Response from startech.comBy Atha, Customer Support, August 17, 2023
Thank you for taking the time to leave a review for our DK30CH2DEP. We are sorry to hear that you experienced difficulty with DK30CH2DEP as this is not expected behavior for our docking station. Our Technical Advisors will be reaching out to you shortly.
Written by a customer while visiting startech.com
Customer Rating
2
Flaky DP connection, sound intermittant
on January 17, 2023
Posted by: Golfn1964
This was a corporate device, so had to use. Works most of the time, but with a corporate laptop, I have to get permission to install additional software that may help with DP issues, although Windows 11 should address them natively. Right now, my 32 LG FHD display is not being seen correctly, displaying 640 x480, while my Acer 27" is fine. Makes zero sense as it was working yesterday!!
Response from startech.comBy Atha, Customer Support, January 18, 2023
Thank you for taking the time to leave a review for our DK30CH2DEP. We are sorry to hear that you experienced difficulty with DK30CH2DEP as this is not expected behavior for our docking station. Our Technical Advisors will be reaching out to you shortly.
Written by a customer while visiting startech.com
Customer Rating
5
Great docking station
on August 24, 2021
Posted by: Andrea
This is an excellent option for my home office setup. It's consistent and reliable.
Written by a customer while visiting startech.com
Customer Rating
2
only 2 monitors display using my chromebook
on May 2, 2021
Posted by: conway1308
I just bought this and hooked it up to my chromebook Version 91.0.4472.25 asus c302c.
Only the 2 monitors display and the native monitor. Otherwise everything else seems to work fine. Disappointed.
Response from startech.comBy Dan, Customer Support, May 4, 2021
We apologize that things are not working for you right now. We are reaching out to see if we can help resolve the display issue.
Written by a customer while visiting startech.com
Customer Rating
4
Great! But improvements are wanted!
on January 17, 2021
Posted by: BRogers
My company picked up one of these for me a while back and It's been a workhorse.
Pros:
1. Plenty of ports
2. Second USB-C port
3. Quick charge port on the right side.
4. 3 functioning monitors!
1. Plenty of ports
2. Second USB-C port
3. Quick charge port on the right side.
4. 3 functioning monitors!
Cons:
1. No ports in front. Could use more than the single side-port.
2. The DP passthrough goes to the HDMI 2.0 port rather than a DisplayPort output.
3. DisplayPort ouputs are on their own controller - making them less ideal for latency and high bandwidth streams. (Gaming)
4. Sometimes it'll bug out and I'll need to reset the device and my computer. (1/month or two)
1. No ports in front. Could use more than the single side-port.
2. The DP passthrough goes to the HDMI 2.0 port rather than a DisplayPort output.
3. DisplayPort ouputs are on their own controller - making them less ideal for latency and high bandwidth streams. (Gaming)
4. Sometimes it'll bug out and I'll need to reset the device and my computer. (1/month or two)
Response from startech.comBy Stacey, Customer Support, January 18, 2021
We appreciate your detailed review and feedback. The DK30CH2DEP is designed for office and other standard uses. The DisplayLink chip used in the DK30CH2DEP is not intended for gaming.
Written by a customer while visiting startech.com