Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB S931U Unlocked - Blueblack
Average customer rating
4.7
(6,001 Reviews)
Rating breakdown 6,001 reviews
5 Stars
4,702
4 Stars
991
3 Stars
207
2 Stars
48
1 Star
53
87%of customers recommend this product.
(
141 out of
162)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB S931U Unlocked - Blueblack
Customer Rating
5
The phone is awesome over all
on September 29, 2026
Posted by: Laurie0912
[This review was collected as part of a promotion.] I am a Samsung person I have been buy Samsung for well over 20 years and the products just keep gettjng better and better
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S series is superior
on September 29, 2026
Posted by: WildFlower
[This review was collected as part of a promotion.] I chose the s25 because the size was just right for me, not to big not to small it was perfect. Another reason I chose the s25 is because the camera is spectacular on it the image turns out so vivid. The set up is also super easy and fast. The over all performance of the phone is top of the line.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Camera upgrades?
on September 29, 2026
Posted by: MightyJoeyang
[This review was collected as part of a promotion.] It is understandable that expectations for new technology can sometimes lead to disappointment when the results do not align with personal preferences. Many users carefully evaluate how the features of their devices perform in daily scenarios to ensure they meet their high standards. Providing detailed feedback on such experiences is a valuable way to express concerns and contribute to a better understanding of product performance. Taking the time to reflect on these aspects allows for a more thoughtful perspective on how hardware meets individual needs. Hopefully, future updates or adjustments will help provide a more satisfying experience for everyone involved.
Value
3
Response from Samsung USBy R&R Team, September 30, 2026
Hey MightyJoeyang, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand that it can be disappointing when your device is not aligning to your expectations. We have provided a link to an article to help you with the different camera settings and features for the best possible photos and videos. We have also provided a link to the Samsung Support Team to assist you any time you have questions, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is easy to switch over from my last one
on September 29, 2026
Posted by: Sleepychef
[This review was collected as part of a promotion.] I have a friend convince me to switch from my Motorola phone to Samsung. I chose to use my Samsung more with my work life and home life knowing my Samsung can handle it. The battery life is far more superior, and im satisfied with the speed and function. Thank you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable and easy to handle
on September 29, 2026
Posted by: Jacobfortheprize123
[This review was collected as part of a promotion.] Nowadays, a lot of brands try to make the phones bigger and bigger by putting many unnessary features. Samsung s25 is the one meets every needs but you can simply handle with single hand. It is light weighted and fit into your pocket of your jeans, but super powerful. The battery also lasts really long comparing to older version of S phones. Overall, I really like it. It meets what you need and don't give you anything unnessary.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No complaints smooth transition from previous phon
on September 28, 2026
Posted by: BklynLil
[This review was collected as part of a promotion.] I needed to upgrade, without breaking the bank & I made a great choice. The camera takes awesome photos... I was able to transfer all my previously purchased apps & all my photo's.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Helping the stars
on September 28, 2026
Posted by: Bellaesca
[This review was collected as part of a promotion.] I have had my phone 1 year and 2 months. It's alright. when I'm using the talkback.feature, it freezes some time and the audio output changes to the ear peice when I need it on the speaker. I chose this phone when I changed cell service provider.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The complete package
on September 28, 2026
Posted by: HighMountainDeveloper
[This review was collected as part of a promotion.] I chose the S25 because it has more than enough storage, rapid recharging, a fast processor, a good camera and crisp screen, external monitor connectivity, the OneUI experience that makes custom launchers unnecessary, AI image tools I want, and most importantly compatibility with the health/fitness and productivity apps I need. Samsung Wallet keeps my driver's license and payment/membership cards in one place, much like the phone itself. Google makes Android, but Samsung's Galaxy line makes Android polished and reliable, with a 7 year commitment to updates.
Value
5
Written by a customer while visiting Samsung US