Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB S931U Unlocked - Blueblack
Average customer rating
4.7 out of 5
4.7
(6,001 Reviews)
Open Ratings Snapshot
Rating breakdown 6,001 reviews
5 Stars
4,702
4 Stars
991
3 Stars
207
2 Stars
48
1 Star
53
87%of customers recommend this product. 
(
141 out of 162
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB S931U Unlocked - Blueblack
Customer Rating
5 out of 5
5
This product is amazing, good camera
on February 11, 2025
Posted by: Peacelovehorses
[This review was collected as part of a promotion.] Has a nice clean screen, love the camera quality and the sound. It's an overall amazing phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice phone
on February 11, 2025
Posted by: Gabrielr90
[This review was collected as part of a promotion.] Seamless action across apps. Great phone. I got it on the day after launch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
App issues
on February 11, 2025
Posted by: Riphawk
[This review was collected as part of a promotion.] Downloaded apps are a constant issue. I have to turn phone off to get apps to work correctly
Value
1 out of 5
1
Response from Samsung USBy R&R Team, February 12, 2025
Hi Riphawk, thank you for sharing your experience with your Samsung Galaxy S25 with us. We understand how frustrating it is when the apps you need every day are not function as expected. We have provided a linkt o an article to help you troubleshoot this experience at your convenience. We have also shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super smart phone
on February 11, 2025
Posted by: Vivienne
[This review was collected as part of a promotion.] Great quality pics, AI built in super smart.
Very satisfied with my new phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I've had nothing but Samsung since they come out
on February 11, 2025
Posted by: Greatdanemom
[This review was collected as part of a promotion.] I use my phone for Facebook.. tiktok..a couple games.. and to keep in contact with my family
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome product
on February 11, 2025
Posted by: Galaxy
[This review was collected as part of a promotion.] The phone is awesome I like all of the cameras an is features
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the features
on February 11, 2025
Posted by: TerryHall
[This review was collected as part of a promotion.] Normal use,videos,apps,email, facebook,instagram,tik tok,news
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super cool phone
on February 11, 2025
Posted by: Blubear
[This review was collected as part of a promotion.] Gaming,movies, social media, I'm happy to have such phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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