Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB S931U Unlocked - Blueblack
Average customer rating
4.7
(6,001 Reviews)
Rating breakdown 6,001 reviews
5 Stars
4,702
4 Stars
991
3 Stars
207
2 Stars
48
1 Star
53
87%of customers recommend this product.
(
141 out of
162)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB S931U Unlocked - Blueblack
Customer Rating
5
Phone works so much better then my old one.
on September 30, 2026
Posted by: DarkAvatar
[This review was collected as part of a promotion.] I chose the galaxy s25 as I had the galaxy s22+ and it's a great phone. It was time i changed and it was worth it. I've had the phone for 3 weeks now and I don't know why I didn't switch sooner.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Could be better
on September 30, 2026
Posted by: Demafu
[This review was collected as part of a promotion.] I loved this phone at first but I've had it for just shy of a year now and my battery doesn't stay charged for a long period of time... when it gets down to 5% I know I have minutes until it shuts off. The location settings are constantly messed up and I can't figure out why or how to change it because it looks correct but on certain websites my location says that im in a while different state... but im forever a galaxy person so I will upgrade and get a new one eventually!
Value
3
Response from Samsung USBy R&R Team, September 30, 2026
Hi there Demafu, thank you for your feedback on your Samsung Galaxy S25. We understand how valuable your device is to you for a range of daily tasks, and we would love to help you have the best possible experience with your device. We have provided links to resources to help you maximize the battery life of your device at your convenience. We have also provided a link to the Samsung Support Team to offer assistance with the location services of your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy S25!
on September 29, 2026
Posted by: GreatSmartPhone
[This review was collected as part of a promotion.] I desperately needed to upgrade my outdated Samsung Galaxy S10e as the battery was draining extremely quickly and had to be charged multiple times a day. I'm so glad that I chose to upgrade to the Samsung Galaxy S25. This phone is so light and sleek. It takes very good pictures and videos compared to the S10e. I like that the screen size is bigger and it's amoled as well. It also has great storage space and plenty of new features that the S10e doesn't. The only downfall is that the speaker could be much louder. I have trouble hearing calls when I switch to speaker phone while outside or if I'm in a busy area. I also have trouble listening to music or videos at times as well! Other than that 1 downfall, I find it to be a very good quality phone though. Thank you Samsung!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on September 29, 2026
Posted by: LoveHuskers26
[This review was collected as part of a promotion.] I chose the Samsung S25 for the cameras. I really like being able to take pictures and videos with my device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Supreme features
on September 29, 2026
Posted by: Awaffles82
[This review was collected as part of a promotion.] Im so glad I chose this phone for my upgrade from the S23, it was the best decision I ever made honestly. From the AI for the camera to the other features this phone has I will say that I am greatly impressed by it!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great a great camera and features
on September 29, 2026
Posted by: Smoug2
[This review was collected as part of a promotion.] I chose this product because of its memory capacity and it's picture/video quality. With my kids in sports and other activities, every picture and video counts. Quality is important as well is being able to store hundreds of photos and videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose the s25 and I love it!
on September 29, 2026
Posted by: Lovesamsung25
[This review was collected as part of a promotion.] I love my Samsung 25! It's probably the best phone I've ever owned! And the camera is awesome. I chose it because of the model, And the camera specifically and it has done everything I could have ever dreamed of!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new S25
on September 29, 2026
Posted by: MotherGinger08
[This review was collected as part of a promotion.] I have been needing and wanting a new phone and I'm glad that I chose this one. Its very responsive, works quickly and I love the features it has. It is helped me being more organized and be able to manage everything way better by being able to have all my important information, dates and such all in one specific place and I can also add things like, emojis, information, address, and other things. It also allows me to color coordinate specific groups, events, tasks and so on Etc..
Value
5
Written by a customer while visiting Samsung US