Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB S931U Unlocked - Blueblack
Average customer rating
4.7
(6,001 Reviews)
Rating breakdown 6,001 reviews
5 Stars
4,702
4 Stars
991
3 Stars
207
2 Stars
48
1 Star
53
87%of customers recommend this product.
(
141 out of
162)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB S931U Unlocked - Blueblack
Customer Rating
4
I thoroughly enjoy this product
on October 6, 2026
Posted by: samsunggirly4life
[This review was collected as part of a promotion.] I use my Samsung device for EVERYTHING. I chose this device because it holds everything I love and need right on my home page. All my streaming, banking, social media displayed nicely for me and easy to navigate.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S25
on October 5, 2026
Posted by: Hatereviews
[This review was collected as part of a promotion.] Nice phone. Not much different from the 22 to me. Only changed phones because of battery wouldn't hold a charge.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Fingerprint Reader is useless
on October 5, 2026
Posted by: Higgitj
[This review was collected as part of a promotion.] As aluded ito n the title, the fingerprint reader works maybe 1 time out of 20. I've reloaded my prints, keep the screen clean and unscratched, and make sure my hands are clean. Nothing works. Once I'm in, other apps with biometrics work fine.
Value
2
Response from Samsung USBy R&R Team, October 6, 2026
Hey Higgitj, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We understand how frustrating it is when a needed feature of your device is not operating as intended. We have provided a link to a troubleshooting guide to help you with this matter at your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I like my phone it is in a good quality
on October 5, 2026
Posted by: Kajol199p
[This review was collected as part of a promotion.] The samsung galaxy 25 is a sleek,high-performance compact flagship phone about gaming it can lead to noticeable thermal throttling reducing peak performance over time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Power and personization...
on October 5, 2026
Posted by: Danker2
[This review was collected as part of a promotion.] If you like to personalize your device and you like raw power for multitasking the s25 is the device for you
That's why I chose this phone. You can customize really anything you can think off. You could spend hours changing everything and every color if you wanted... Or just download a theme. That's why I chose the galaxy s25.
That's why I chose this phone. You can customize really anything you can think off. You could spend hours changing everything and every color if you wanted... Or just download a theme. That's why I chose the galaxy s25.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My phone never lages on me and I just love it
on October 5, 2026
Posted by: Ynotlllll
[This review was collected as part of a promotion.] I can beleae a phone as low price as it could be such gr e at do all tool for me happy say Samsung is favorite servicer perfect for me and you ❤️ 💕
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've owned in a while
on October 4, 2026
Posted by: Asap12
[This review was collected as part of a promotion.] I chose to buy the Galaxy s25 simply because I really enjoy the customizations and ai features the device has to offer. The camera also holds very well especially at night time. Gaming on there also feels silky smooth with little to no lag with big titles such as Call of Duty Mobile and Mario Kart and doesn't overheat too much. Another thing I really like to do on my phone is the phone quality and features such as live translate and filtering out scams which is amazing protection. I've always enjoyed having compact phones because it feels light in the hand and provides extra space in your pockets.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S25 is an excellent compact flagship
on October 4, 2026
Posted by: Brittbrattriverrat
[This review was collected as part of a promotion.] The Galaxy S25 is an excellent compact flagship that combines a sleek design with strong performance and useful AI features. I chose the Galaxy S25 because it offers flagship-level power in a comfortable, compact size.
The 6.2-inch Dynamic LTPO AMOLED 2X display looks sharp and vibrant, while the 120Hz refresh rate makes scrolling and animations feel smooth. Its slim 7.3mm design, Armor Aluminum frame, and Gorilla Glass Victus 2 give it a premium feel, and IP68 water and dust resistance adds extra peace of mind.
Performance is one of its biggest strengths. The Snapdragon 8 Elite for Galaxy processor and 12GB of RAM make multitasking, gaming, and everyday use feel fast and responsive. The larger vapor chamber also helps with heat management during demanding tasks. The 4,000mAh battery provides solid everyday use, with support for 25W wired and 15W wireless charging.
The camera system is versatile, with a 50MP main camera, 10MP telephoto with 3x optical zoom, and 12MP ultrawide camera. Photos are detailed, and the ProVisual Engine helps produce clearer low-light images and high-quality 10-bit HDR video. The 12MP front camera also delivers sharp results for selfies and video calls.
Galaxy AI features are a useful addition to the overall experience. Circle to Search, Gemini Live, Now Brief, and Audio Eraser provide practical tools for finding information, organizing content, and improving videos.
Overall, the Galaxy S25 is a powerful, polished smartphone with a premium desig
Value
5
Written by a customer while visiting Samsung US