Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB S931U Unlocked - Blueblack
Average customer rating
4.7
(6,002 Reviews)
Rating breakdown 6,002 reviews
5 Stars
4,703
4 Stars
991
3 Stars
207
2 Stars
48
1 Star
53
87%of customers recommend this product.
(
141 out of
162)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB S931U Unlocked - Blueblack
Customer Rating
5
Closing 2025 with a new Galaxy S25
on September 13, 2026
Posted by: Consi88
[This review was collected as part of a promotion.] I was going through a rough year. Changed phone companies and went through at least three cheap phones. Closing the year, Im glad I chose to goft myself a premium phone such as the S25. It has the right size for ease of use, excellent hardware in terms of camera and display, and just about the right balance of technology and design all around. I am very pleased to hold a device that I'm sure will still be valuable and useful the years ahead.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've ever had.
on September 13, 2026
Posted by: Alex23
[This review was collected as part of a promotion.] This phone has a fantastic front-facing camera for my TikToks. The rear camera takes spectacular photos, too. The resolution is incredible, and the battery lasts a long time—even for someone like me who is glued to the phone almost 24/7. I also love its storage capacity and durability. I’m a mom with a busy life, and I recommend it 100%.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Favorite phone yet!
on September 12, 2026
Posted by: BPDPrincess
[This review was collected as part of a promotion.] Ive loved this phone ever since I purchased it. The battery lasts me a 7 hour work shift streaming shows❤️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung phones are the best
on September 12, 2026
Posted by: Ktefive
[This review was collected as part of a promotion.] I chose the galaxy s25 because I've always had one i believe we started with the s4 and upgraded since getting ready for the next big upgrade. The camera is excellent. Does everything and more than.....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE THE DEFAULT DOLBY ATMOS & SMART VIEW
on September 11, 2026
Posted by: PIMPSTA
[This review was collected as part of a promotion.] GREETINGS: "I CHOSE" MY SAMSUNG GALAXY S BECAUSE I LOVE THE DEFAULT DOLBY ATMOS BECAUSE IT MAKES MY MUSIC GET LOUDER WITH MORE BASS PLUS ADDED CONCERT HALL SOUND!
I ALSO LOVE TO USE SMART VIEW AS WELL TO CONNECT TO OUR SMART TV'S TO STREAM & BROWSE WHATS ON MY ANDROID DEVICE.
I ALSO LOVE TO USE SMART VIEW AS WELL TO CONNECT TO OUR SMART TV'S TO STREAM & BROWSE WHATS ON MY ANDROID DEVICE.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Free Ability to the Customization World!
on September 9, 2026
Posted by: OniTrickster
[This review was collected as part of a promotion.] I chose this phone not only because I'm a fan of the Samsung series, but due to the free will and ability to customize how I want my phone to work! I've had this phone for 2+ years now and still learning more about it everyday and how to utilize it to the max.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone Great price
on September 8, 2026
Posted by: Crazypetlady
[This review was collected as part of a promotion.] I choose this phone as it has Great features and was a good price. Easy to use and good battery life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
S 25 samsung
on September 8, 2026
Posted by: Usetobeafan
[This review was collected as part of a promotion.] Wasn't happy with this phone. It will be my last Samsung and I have been a die hard Samsung since the s2. I've had every other one since. My favorite was my s10. Haven't been as crazy about them since. More pocket dialing on this one than ever. Pocket protection is on. It's clunky. Then us cellular went to t mobile and they made it unbearable. Moving to pixel next. Can't be any worse.
Value
1
Response from Samsung USBy R&R Team, September 11, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S25 with us. We completely understand how frustrating it is when your device is not meeting your expectations. We have provided links to resources to help you with the connection of your device to your carrier. We have also provided a link to the Samsung Support Team to assist you with any instances of your device not functioning as intended like the pocket dialing you mention. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US