Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB S931U Unlocked - Pinkgold
Average customer rating
4.7
(5,546 Reviews)
Rating breakdown 5,546 reviews
5 Stars
4,341
4 Stars
918
3 Stars
194
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB S931U Unlocked - Pinkgold
Customer Rating
5
The Best Phones On the market.
on August 10, 2026
Posted by: ChocolateJ
[This review was collected as part of a promotion.] "I CHOSE" the Galaxy s25 because of its high resolution cameras and it beautiful colors to choose from plus its outstanding performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy phone
on August 10, 2026
Posted by: Lovely
[This review was collected as part of a promotion.] I chose this phone because Galaxy phones are awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
MY SAMSUNG
on August 10, 2026
Posted by: Wallbl
[This review was collected as part of a promotion.] Samsung is my go to device! No shocker when I chose the Samsung Galaxy S25! And they still deliver, this compact little gem fits well in my pocket, and still has a battery that lasts all day and takes amazing photos!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Don't like the way it works.
on August 10, 2026
Posted by: hall4645
[This review was collected as part of a promotion.] Battery doesn't last long update without permission. Don't like to have to turn power off by pushing the two buttons, not very impressed with the phone
Value
3
Response from Samsung USBy R&R Team, August 14, 2026
Hi there Hall4645, thank you for sharing your feedback on your Samsung Galaxy S25. We know how distressing it can be when your device is not aligning to your expectations. We have shared links to resources to help you maximize the battery life of your device at your convenience. We have also provided a link to the complete manual to help you customize your device, and discover the way you can swipe from the top of your device to power down your phone. Wee have lastly, provided a link to the Samsung Support Team if you have questions, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I am satisfied
on August 10, 2026
Posted by: Invested2galaxy
[This review was collected as part of a promotion.] I love my galaxy s25 I chose to keep it because it is a great brand I might even chose the s26 just because I am the biggest fan of the galaxy s25.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good form factor and battery life
on August 10, 2026
Posted by: SammyFrank2
[This review was collected as part of a promotion.] I choose galaxy device ingeneral and S25 is a great product with good screen size battery life for what i use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Galaxy S25!!!
on August 10, 2026
Posted by: Coleb55
[This review was collected as part of a promotion.] I chose the Samsung S25. The Galaxy line has always been dependable for me throughout years and years. I use my phone a good amount of time for work and being on call 24/7. I trust this phone to keep me in communication with work and a multitude of things throughout the day. I wanted a bit smaller screen this time and thats why I chose the S25. Also, an excellent phone with superior digital capabilities. Nothing beats out Samsung, I'm forever a lifetime customer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Product is great with one minor issue
on August 10, 2026
Posted by: PurpleSloth90
[This review was collected as part of a promotion.] After the last update my back camera no longer works which is a huge issue to me since that is the entire reason I bought this phone
Value
4
Written by a customer while visiting Samsung US