Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 128GB S931U Unlocked - Pinkgold
Average customer rating
4.7
(5,546 Reviews)
Rating breakdown 5,546 reviews
5 Stars
4,341
4 Stars
918
3 Stars
194
2 Stars
44
1 Star
49
88%of customers recommend this product.
(
141 out of
161)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 128GB S931U Unlocked - Pinkgold
Customer Rating
3
Product is fast loading, little storage
on August 10, 2026
Posted by: Leandra
[This review was collected as part of a promotion.] This product is fast loading and a great phone for anyone who doesn't have a lot of storage. However if you do have a lot of storage you're going to find that you have to delete a lot of files on your phone in order to download or update apps.
Value
3
Response from Samsung USBy R&R Team, August 12, 2026
Hi there Leandra, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are pleased to hear that you are happy with the processing power and features of your device. We have provided a link to the Samsung Support Team to assist you if you are in need of assistance with storage expansion on your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I chose the phone for the camera!
on August 10, 2026
Posted by: Kaysee
[This review was collected as part of a promotion.] I chose this phone for the camera and I was NOT disappointed. The phone itself has great life and memory.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's very snappy
on August 10, 2026
Posted by: Jayman25
[This review was collected as part of a promotion.] I have had this s 25 for almost a year and let me tell you it's very snappy and compared to those prepaid phones that Give you limited specs which cause it to tun slow the s 25 is like driving a limo compared to a pinto!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on August 10, 2026
Posted by: Kelly1979
[This review was collected as part of a promotion.] I like for my phones to last a long time, that's why I chose the Galaxy S25. I have always had a good experience with this line of phones. Theyre durable, reliable, fast and have great features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose Galaxy
on August 10, 2026
Posted by: ValTurn
[This review was collected as part of a promotion.] I chose Samsung products every time love them. I have the phone , watcear buds. and earbuds. Easy to use and all work well together.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Favorite Phone Upgrade So Far
on August 10, 2026
Posted by: TechLover
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra because I wanted a phone that could keep up with everything I do throughout the day, and it has quickly become one of my favorite devices.
The camera is one of the biggest highlights for me. I use it for everyday photos and videos, and I really appreciate how sharp and detailed the pictures look. The zoom is also incredibly useful when I want to capture something from farther away without having to physically get closer.
I also use the S25 Ultra for streaming, browsing, staying organized, and keeping up with work throughout the day. The large, bright display makes watching videos and viewing photos especially enjoyable, while the overall performance feels fast and responsive when switching between apps.
Another feature I really enjoy is the S Pen. I can use it for quick notes, editing, and other everyday tasks without needing to carry anything extra. The phone also has a premium feel in my hand, and the battery easily fits into my daily routine.
Overall, the S25 Ultra feels like a phone that was designed for people who want great cameras, a beautiful display, strong performance, and useful features all in one device. I’m very happy with my choice and can see myself using it for a long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Personalization is here
on August 10, 2026
Posted by: Danker2
[This review was collected as part of a promotion.] I chose the s25 because of all the personization you can do. Anything you can think of you want to do to your phone it's here.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed
on August 10, 2026
Posted by: DisappointedWithS25
[This review was collected as part of a promotion.] I had to upgrade my Galaxy S10 as it was not longer supported. It was a wonderful phone, used it for years with no problems. I chose the S25 as my new phone and am quite disappointed. It no longer charges via the USBc plug, and people can no longer hear me unless I use speaker phone. I've only had this phone for 10 months and would not recommend it.
Value
3
Response from Samsung USBy R&R Team, August 12, 2026
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We understand how distressing it is when your device is not operating as intended or expected. We have provided a link to an article to help you with the microphone of your device for your phone calls. We have also provided a link to the Samsung Support Team to help you review all options available to you to resolve the frustration with your charging port. We appreciate you being a Samsung customer. -Elizabeth
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
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Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
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Written by a customer while visiting Samsung US